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Q&A

Selection process for language access coordinators

2:01:40

·

51 sec

Council Member Alexa Avilés inquires about how language access coordinators are selected within city agencies. Young Kwon from MOIA explains the current process and limitations.

  • Local Law 30 requires agencies to designate a language access coordinator but provides no specific guidelines
  • Language access coordinators are currently designated at various levels and in different areas within agencies
  • There is no standardized process for selecting language access coordinators
  • MOIA hopes to work with the city council to strengthen the system for designating coordinators
Alexa Avilés
2:01:40
Thank you.
2:01:40
So how is the decision made in terms of the language access coordinators?
2:01:47
Do the agencies just tap an existing employee?
2:01:51
Are they given recommendations?
2:01:53
Can you walk us through that?
Young Kwon
2:01:56
Yeah.
2:01:57
On local law 30, it just asked agencies to designate a language access coordinator to oversee the development of language access implementation plan.
2:02:08
So it really there's no anchoring guidelines on how agencies are designating language access coordinators.
2:02:17
Currently, language access coordinators are designated in various different levels and different areas of agencies.
2:02:25
We hope to work with the council to better strengthen that system as well.
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