Q&A
Staffing of the Language Access Hub and its primary focus
1:47:55
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122 sec
Council Member Avilés inquires about the staffing of the Language Access Hub, referencing MOIA's annual report mentioning 10 language access specialists and 2 project managers. The discussion reveals that these employees primarily work for MOIA and the mayor's office, with occasional support to other agencies.
- The Hub has 10 language access specialists and 2 project managers
- Staff primarily serve MOIA and the mayor's office
- Occasional support is provided to other agencies when needed
- The Hub aims to grow its capacity and increase demand for its services within the mayor's offices
Alexa Avilés
1:47:55
Yeah.
1:47:55
I guess it would it would help to see the, I guess, the the growth or the decreases in the hub.
1:48:05
In terms of So Moya's annual report states that the office onboarded the 10 language access specialists and the 2 project managers.
1:48:17
Are are these and you you actually just mentioned in your testimony that the services generally work for Moia and the mayor's office.
1:48:29
Are any of those employees farmed out to other agencies?
Kenneth Lo
1:48:37
But the the work is, Ab Mario, has we don't we've received some request from other agencies Uh-huh.
1:48:46
In both or other parts of the Merrill mirrors offices on occasion for some other agencies, but by and large, not.
1:48:56
We are there in case there's a a stop cap need or, you know, sometimes and this is one of the challenges with some agency contracts, the the need to turn around things quickly.
1:49:09
So on occasion, our team is able to step in and support.
1:49:15
We are trying to now that we have the team grow both our capacity and put our internal demand to make sure that we're starting to provide a broader range of materials for the Marose offices.
1:49:34
You know, over the course of the summer, we've gotten increased requests to help support press release translations for city hall in particular languages.
1:49:45
So passenger, you know, capacity, we also wanna take that opportunity to drive the demand for it as well.
