Q&A
Council member highlights disconnect in family notification process
2:01:29
·
130 sec
Council Member Ayala presses CHS representatives on the disconnect between injury occurrence and family notification. She expresses frustration with the current system and lack of apparent improvements.
- Ayala points out the recurring nature of notification issues across multiple hearings
- She questions whether CHS is actively working to improve the system
- The council member shares more details about her brother's incidents, emphasizing the severity of the situations and the lack of notification
Diana I. Ayala
2:01:29
I mean, but you do recognize that there is a disconnect.
2:01:31
Right?
2:01:31
Between the from the time that the person has an injury or, you know, passes away, and the time that a family member is, you know, not notified.
2:01:43
You're seeing that connection firsthand.
2:01:45
You're at the facilities, you guys are charged in task with creating policies to ensure, you know, the that these things are happening.
2:01:54
And so if and I've heard it multiple times, you know, not only today, but, yeah, another hearings where families are saying the same thing time and time again.
2:02:03
Are you going back and saying, okay.
2:02:04
Well, there's a problem here.
2:02:06
Are we talking with health and hospitals?
2:02:08
Are we identifying a system so that we know for a fact that they're making those calls?
2:02:14
That we know for a fact, because I think if you're putting the onus on, like, the individual or even on the family members, I only I didn't I was not aware of that that service.
2:02:23
Half of Rykers is it made up of individuals with serious mental health issues, and my brother having been one of those, I know for a fact that he wasn't thinking about that.
2:02:35
I am certain that my name was in there because he you know, had a bad habit of using my name for everything.
2:02:43
And so I get calls repeatedly from everybody that he knows and has come in contact with about him, but I never got that call.
2:02:53
And you know, he was he was lucky.
2:02:54
Yeah.
2:02:54
I'll tell you, he there was a fight, and somebody broke a broomstick, and sat them with the broomstick, and he didn't have anything to do with the fight.
2:03:00
He was just a bystander.
2:03:03
And another time, he was sitting, mining his business, and these are things that I, you know, I I called and you know, higher ups, looked at the video footage, and he was sitting there, mining his business at at the dining room hall, and somebody came and stabbed him in the back, never heard from any of you.
2:03:20
And you know, again, this was just a few months ago last year.
2:03:24
So I I'm I'm I don't have any faith that anything has changed, and I don't hear from the testimony an acknowledgment that, look, you know, these things are happening.
2:03:35
They have happened.
2:03:36
This is what we're doing to change that.
