Q&A
Proposal for emergency contact notification in DOC's incident reporting process
2:09:05
·
78 sec
Council Member Sandy Nurse proposes incorporating emergency contact notification into DOC's existing incident reporting process for serious injuries. She suggests that since information about incidents reaches high-level officials quickly, there could be an opportunity to inform family members as well.
- Nurse proposes adding a staff role responsible for notifying emergency contacts
- DOC officials agree to consider operationalizing the proposal
- The discussion acknowledges that notification doesn't necessarily require an in-person chaplain visit and could be done via phone call
Sandy Nurse
2:09:05
Okay.
2:09:05
So 15 minutes, it goes to COD.
2:09:08
That gets communicated to the internal stakeholders.
2:09:11
So with all of those people in the know, is there an opportunity here to insert a staff role or responsibility to pull up the emergency contact information for that person and cuss city and communicate to the family member?
Sherrieann Rembert
2:09:30
Chen, there's a follow-up on that.
2:09:32
We we see where we can operationalize this if possible.
Sandy Nurse
2:09:34
I think that's what some of the intentions are.
2:09:36
So I appreciate you illustrating that because sometimes we don't understand what's happening.
2:09:41
Operationally when things things are happened.
2:09:43
But it sounds like if information is flowing in 15 minutes to a number of people, including the highest person in the agency, that there would be an opportunity to include in that chain of stakeholders or in that cadre of stakeholders, someone who can communicate to a family member.
Sherrieann Rembert
2:10:00
We have internal knowledge.
Sandy Nurse
2:10:01
It doesn't have to always necessary.
2:10:03
I understand the intentions of an in person touch with a a chaplain, but it doesn't seem that it would need to be that.
2:10:11
Could just be a phone call.
Sherrieann Rembert
2:10:12
We have internal conversations within a specified stakeholders and and follow-up with you, ma'am.
Althea Stevens
2:10:17
Okay.
2:10:18
Thank you.
2:10:18
Mhmm.
Sandy Nurse
2:10:20
I'm going to pass it to council member Rivera.
