REMARKS
Council Member Narcisse advocates for improved communication with ride-hailing companies
1:14:10
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62 sec
Council Member Mercedes Narcisse discusses the communication challenges with ride-hailing companies and expresses her support for better access and direct communication for both drivers and users.
- Narcisse highlights the lack of direct communication and physical offices for ride-hailing companies
- She emphasizes the importance of being able to speak with a person for follow-ups, rather than relying solely on online communication
- Narcisse expresses her appreciation for drivers, mentioning her father's experience as a driver in New York City
Mercedes Narcisse
1:14:10
I got you.
1:14:11
I fully understood.
1:14:13
Another problem that we you just mentioned, which I'm with you with that because I take Uber.
1:14:18
I'm a Uber user.
1:14:19
Mhmm.
1:14:21
And it's it's just, like, not having a office, not having direct communication.
1:14:25
Mhmm.
1:14:26
And if the driver decided to do something.
1:14:29
I I understand there's bad apple out there, but sometimes the driver take things for granted.
1:14:35
So I'm in agreement.
1:14:36
I would like to have better access.
1:14:39
So because if you're using If you're a person that using the company, you should be able to talk to someone and have a communication.
1:14:47
Because when you do it online, it's not the same thing as a person you can actually follow-up.
1:14:52
So thank you for your service.
1:14:53
Thank you for answering my question, and thank you, everyone.
1:14:56
And Yeah.
1:14:57
Disclaimer.
1:14:58
My father was a driver in New York City for many, many years.
1:15:01
And black car, yellow car, and all.
1:15:05
So thank you for your service all that keeping New York City moving.
1:15:09
Appreciate you.
Selvena N. Brooks-Powers
1:15:10
Thank you.
1:15:11
Thank you.