Q&A
Council members question drivers about IDG process after deactivation
2:36:44
·
92 sec
Council Member Shekar Krishnan inquires about the drivers' experiences with the Independent Drivers Guild (IDG) process after being deactivated from ride-hailing platforms. The drivers share their frustrations with the lack of help and communication from both the companies and the IDG.
- Drivers report receiving no assistance or clear communication from the IDG or the ride-hailing companies
- One driver mentions being charged monthly fees by the IDG without receiving help
- Another driver expresses distrust in the IDG due to its funding from Uber
Shekar Krishnan
2:36:44
Just one question, especially for the last two drivers who testified.
2:36:49
Did you when you were deactivated, did you try the IDG process?
2:36:53
What happened in that process?
UNKNOWN
2:36:55
When I
Shekar Krishnan
2:36:55
reach out to the company,
Dennis Addison
2:36:56
I'm sorry.
2:36:57
Look.
2:36:57
When when I go to Uber office and I called them and I called them and I plead with them, I call them every single day, go down to the office every single day to no avail.
2:37:13
We cannot help you.
2:37:14
Try this.
2:37:15
Try that.
2:37:16
They didn't give me no kind of warning.
2:37:19
They didn't give any kind of leeway like what they're
Selvena N. Brooks-Powers
2:37:23
Just for clarification, he's asking about going to IDG through their process.
2:37:29
Not There
Dennis Addison
2:37:29
wasn't they had no help.
2:37:30
They just take my money and just say that they will try out, man.
2:37:33
Nothing.
2:37:34
They charge my credit card.
2:37:36
Every given month because of fees and all that stuff.
2:37:39
And I had to put a stop to it.
2:37:41
The IgG ain't helping me.
2:37:42
They're not for me.
Shekar Krishnan
2:37:43
And sorry, did you hear back after?
2:37:45
You you try to go to the process?
Dennis Addison
2:37:47
Nothing.
2:37:48
It's like this.
2:37:50
Defears.
Shekar Krishnan
2:37:51
So have you heard anything from the IDG process or from the app company?
Dennis Addison
2:37:57
The app company, nothing.
2:38:00
At this point, I'm at the mercy.
2:38:03
Right now thanking you for listening to what I'm going through.
2:38:07
Nothing.
2:38:08
I I I wish someone could say something to me to let me know what's the way out.
2:38:12
I have not gotten no response.
Shekar Krishnan
2:38:15
Thank you.