Bhairavi Desai highlights the lack of due process in driver deactivation cases, emphasizing that drivers are often presumed guilty from the outset. She explains how the system is stacked against drivers, with ride-hailing companies acting as both prosecutor and judge.

• Drivers are presumed guilty, with the burden of proof placed on them
• The process is controlled by the same company that initiates the deactivation
• This setup makes it extremely difficult for drivers to successfully appeal deactivations