PUBLIC TESTIMONY
Testimony by Bamba, Taxi Driver, on Uber Driver Deactivation
2:30:04
·
123 sec
Bamba, a long-term taxi driver, shares his personal experience with Uber's driver deactivation practices. He describes being deactivated by Uber in 2019 due to low ratings, despite no complaints against him. Bamba highlights the challenges he faced in trying to get reactivated and the financial impact on his family.
- Bamba was instructed to take a class at Williams' Bay, which he completed, but his account remained deactivated.
- He mentions being charged $18 monthly from his bank account by Uber, presumably for reactivation efforts, with no results.
- Bamba expresses frustration with Uber's lack of response and support, emphasizing the impact on his ability to support his family.
Bamba
2:30:04
Hi.
2:30:04
My name is Bamba.
2:30:06
I do taxi job, long term.
2:30:09
Okay.
2:30:11
Before I took an I got my own problem, then I took I think in my frank problem, I got a large driver now in the hospital and the home If I wake up money because he got a lot of children, he got a lot of family.
2:30:27
Man, Uber locked up this welfare.
2:30:31
If I wake up, I go see them Before you're talking your problem, you're talking somebody problem.
2:30:37
Okay.
2:30:38
I started Uber 20 19 Uber closed me.
2:30:43
Uber closed me.
2:30:44
Nobody complained me.
2:30:46
Uber closed me because he said my point is he low.
2:30:49
I go 174 and the Bronx, Uber office.
2:30:53
He tell them you go take a class and the Williams' Bay.
2:30:56
I go Williams' Bay, the teachers see me.
2:30:58
It's a man.
2:30:58
You know how problem your point is a good as a man.
2:31:01
Uber close to me because my pure my my point is law.
2:31:06
Okay.
2:31:07
I did it.
2:31:08
I see I did it.
2:31:09
I did it take $18, my bank account.
2:31:13
He said, you you know how big problem, over how to open you.
2:31:17
I say, okay.
2:31:19
Every month, I did take 18 now on my money.
2:31:23
How many time he don't do nothing?
2:31:25
Uber going to open me.
2:31:27
You see, he take I got a family home.
2:31:30
Maybe taking my money, I did it.
2:31:32
He don't do nothing.
2:31:33
After that, a new Eurocap, Quincy Boulevard, Terry Ferris Street.
2:31:37
We have taxi airlines office there.
2:31:40
I've got taxi airlines office there.
2:31:42
I talked to them.
2:31:43
I said, our problem.
2:31:45
Where my friend have problem too, Uber closed me.
2:31:49
Uber closed me because my relatives, you know, I said, no.
2:31:52
It's nobody complained me, where Uber now opened me.
2:31:55
I got a big family, a large family.
2:31:58
Uber don't open me.
2:32:00
Okay.
2:32:01
Uber pulls up pick up Uber customer, it beat me.
2:32:06
Uber don't do nothing.