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PUBLIC TESTIMONY

Testimony by Chaudry Adnan, Taxi Driver, on Uber Account Deactivation

4:55:00

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57 sec

Chaudry Adnan, a taxi driver, testifies about his Uber account being deactivated despite his long service and high rating. He explains the difficulties he faced in trying to reactivate his account and requests assistance.

Adnan has worked with Uber for 10-14 years and has completed 11,000 rides with a 4.9 rating
His account was deactivated due to an issue with document uploads, which he claims were wrongly marked as expired
He visited the Uber office multiple times but was unable to resolve the issue

Chaudry Adnan

4:55:00

Good afternoon.

4:55:01

My name is Jodie Edna, and my Uber Cunjes deactivate.

4:55:07

I've worked with over, like, 10, 14 years.

4:55:12

I have a 11,000 ride with over, so my rating is 4.9 salmon.

4:55:20

So I just upload my document.

4:55:25

They said they expired wrongly.

4:55:31

We upload two times, and they deactivate my account.

4:55:35

So I approved go to the Opera account, like, office 2, 3 time, but they don't do nothing on there.

4:55:42

So it's my visit to today to help me with reactivate my account, please.

4:55:53

So we thank you for your time.

4:55:55

Thank you.

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Testimony by Christopher Leon Johnson, Member of the Public

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Testimony by Mohammad Bari, Taxi Driver, on behalf of Ibrahim Makali Dijalu, Uber and Lyft Driver