PUBLIC TESTIMONY
Testimony by Ibrahim Zuri, Member of NY Taxi Workers Alliance (TWA), on Driver Deactivation
2:23:26
·
132 sec
Ibrahim Zuri, a member of NY Taxi Workers Alliance (TWA) and driver for Uber and Lyft, shared his experience of being deactivated by Uber in 2019. He described the negative impact this had on his ability to provide for his family and the circumstances that led to his deactivation.
- Zuri was deactivated following an incident where he had a conversation with another driver who was blocking his path, which was recorded by a passenger and sent to Uber.
- The deactivation occurred 6 months after the incident, and Zuri's attempts to resolve the issue through Uber's office and the Independent Drivers Guild (IDG) were unsuccessful.
- His testimony was cut short, and he was asked to submit the rest in writing.
Ibrahim Zuri
2:23:26
Thank you, everyone.
2:23:28
I just wanted to say thank you for the great mind that set this meeting today.
2:23:35
For us to be here to present our case.
2:23:38
My name is Ibrahim Zuri.
2:23:40
I'm a member of NYPD WA, and I drive I drive for Uber And Lyft.
2:23:48
So I would deactivated by Uber in 2019, and that put a great impact on me and my family.
2:24:00
Because I could no longer provide, you know, the necessary basic that my family need.
2:24:08
So I find myself in a situation where I went to pick up a passenger, And at that pickup location, I was blocked by another driver, so I can proceed with my journey to drop the passenger.
2:24:22
So I reached out to the to the driver of the car to find out if he was sleeping in his car.
2:24:30
That's why he couldn't respond to my horn to move away.
2:24:34
So we engage into a conversation.
2:24:37
My passenger out of the vehicle came behind me and record the situation.
2:24:44
Between me and the advertiser and send it to Uber.
2:24:48
So I was deactivated because of that 6 months after this the the the situation happened, they waited 6 months to deactivate me.
2:25:00
So I reached out to Uber office to see if the problem could be solved.
2:25:05
So at Uber office, they referred me to IDG to solve the problem.
2:25:10
So when I went to IDG, So I was told by IDG member that my situation is critical, and it had to be reviewed by the Uber Eats Quarter.
2:25:23
So ever since I never have a been able to have my account, yeah, re re re recharge.
Selvena N. Brooks-Powers
2:25:33
Thank you.
2:25:33
I just asked if you could submit the rest of your testimony in writing.
Ibrahim Zuri
2:25:36
Oh, okay.
2:25:37
Thank you.
