PUBLIC TESTIMONY
Testimony by Mohammad Bari, Taxi and Ride-hailing Driver
4:22:51
·
107 sec
Mohammad Bari, a former taxi driver who later joined Uber and Lyft, testifies about his experiences with unfair deactivations from both platforms. He describes being deactivated by Uber while out of the country and by Lyft after a solo accident, highlighting the lack of recourse and communication from the companies.
- Bari emphasizes the difficulty in getting his account reactivated and the threats of legal action from Uber
- He points out the financial hardships caused by these deactivations, mentioning bills and family responsibilities
- Bari expresses hope that the hearing will lead to drivers regaining their accounts and being able to earn a living
Mohammad Bari
4:22:51
Hi.
4:22:51
My name is Mohammed Bowery.
4:22:53
I've been driving yellow car before become a Uber driver and Lyft for a while, maybe 4 years, and then I joined Uber and Lyft.
4:23:02
And Uber deactivated me while I was in my country in Africa.
4:23:07
And then I came back, I find out my app is done.
4:23:11
When when I went to the office, they said somebody put the picture into my account thus forward.
4:23:17
The person tried to reactivate the account again And I went to the office.
4:23:23
I escalated in everything, but they told me, listen.
4:23:27
Somebody already did it, and they tried to reactivate you.
4:23:30
I can't.
4:23:30
If you come over here, we're gonna take you to the court.
4:23:33
I was like, what did I do to or take me to the court?
4:23:36
They said, no.
4:23:37
Now you can try to reactivate you account like 2 or 3 times.
4:23:40
That's illegal.
4:23:42
And now I never have problem with my customers.
4:23:45
My rate was 4.8, and then also left deactivates me because I got into accident.
4:23:52
I don't I have not I don't have a customer into my car.
4:23:56
I don't hit anybody.
4:23:57
I was by myself.
4:23:58
And due to the collision, did the activity reach me.
4:24:03
I went to the office.
4:24:04
They said I cannot do anything I have to call.
4:24:06
I call nobody answer.
4:24:08
That's the way.
4:24:09
But this is I think he's on failure.
4:24:11
Like he said, we're driving, like, sometime a car service.
4:24:15
He's not easy to find to to get the bills is that's why we are here today to justify it, and we hope this is gonna end.
4:24:23
We're gonna get back our accounts.
4:24:26
We'd be able to do our living because we have a lot of bills, expensive.
4:24:31
We have wives and kids.
4:24:33
We do everything possible to feed them properly.
4:24:36
Thank you so much.