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PUBLIC TESTIMONY

Testimony by Richard Cho, Taxi Driver

3:57:55

·

125 sec

Richard Cho, a taxi driver with 18 years of experience, testified about issues with e-hail companies' pricing and payment practices. He shared a personal experience with Uber where there was a significant discrepancy between what the passengers were charged and what he received as a driver.

  • Cho highlighted the need for more transparency in how e-hail companies charge passengers and pay drivers
  • He described a specific incident where Uber initially paid him $31 for a ride that cost passengers $76
  • Cho called for the TLC to regulate fair payment amounts to drivers
Richard Cho
3:57:55
Okay.
3:57:57
Hello.
3:57:59
Good afternoon.
3:58:01
Transportation, common commonly mentioned here.
3:58:04
My name is Richard Chao.
3:58:06
I'm a driving taxi for 18 years.
3:58:08
I'm a new taxi walker and union member.
3:58:12
All EHA company charged a lot of money to the writer paid too cheap to the driver, up from pricing fares equal to the middle fare plus all the airports are charged.
3:58:25
The company how much they charge the passenger how much paid to the driver, most transparency show on the receipt.
3:58:34
About a month ago, I accept the Uber Freight, $31, minus $4, congestion fee, I got $27.
3:58:43
I figured a lower east side to Upper Eastside, Upper Westside, City Third, and Singapore West.
3:58:50
4 passenger.
3:58:52
Passenger requests 2 star East Eastside, 7 Third Street, and first 7 New.
3:58:57
Uber charged extra star, 6 Star, to the rider, and I told her they charged $76 to the rider.
3:59:06
At my tablet issue, only one stop.
3:59:09
One passenger said, in front of the seat, I told them first stop pay, have the $31.
3:59:15
I can start paid by the regular meter.
3:59:18
But since I said no, because who already I paid $76 in the Uber, and then he took a screenshot that the face is $31.
3:59:30
He send it to the Uber.
3:59:32
The first stay pending in the night, the whole night.
3:59:36
And the next day, I got the fare amount of $53 because the passenger complained to the Uber pay too low to me.
3:59:46
A CV concept should rule and regulate pay a fairly amount to the driver.
3:59:52
We are waiting the data to see the Whole Foods transition.
3:59:56
And thank you for listening.
3:59:58
Thank God bless you, everyone.
4:00:00
Thank you.
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