PUBLIC TESTIMONY
Testimony by Samina Syed, Taxi Driver and Lyft Driver
4:58:07
·
124 sec
Samina Syed, a former Yellow Cab driver now working for Lyft, testifies about her recent account deactivation by Lyft due to a misunderstanding with a passenger. She expresses frustration with the lack of driver rights and the power imbalance between drivers and ride-hailing companies.
- Syed highlights her excellent performance metrics, including a 5-star rating and 100% acceptance rate
- She argues that drivers have no freedom of speech and are treated like "slaves" to the ride-hailing companies
- Syed mentions financial concerns, having recently purchased a car for work purposes
Samina Syed
4:58:07
My name is my name is Amina Sayed.
4:58:10
Just a few days ago, I I drive with Lyft.
4:58:13
I used to drive Yellow Cab.
4:58:15
Now I'm driving with Lyft.
4:58:18
2 days ago, the Lyft de deactivated my account just because I have a conversation with my with one one of the passengers.
4:58:28
I'm a woman.
4:58:29
When I get into the car, people see I can speak English.
4:58:32
They start talking to me.
4:58:34
You know, they feel comfortable.
4:58:35
They feel relaxed.
4:58:37
Especially work at nighttime.
4:58:39
So they feel very comfortable.
4:58:41
So I make them comfortable.
4:58:42
So I was talking to just general information, Walgreens information with one of these customers.
4:58:47
She was misunderstood, whatever I said, and they deactivated my account.
4:58:53
I mean, this is ridiculous.
4:58:55
I have 5 star rating with them.
4:58:59
I have 100% acceptance.
4:59:03
I have the best driver I am, only work with Lyft, just because of misunderstanding of a passenger, and they have the right to say whatever they wanna say, and it's accepted.
4:59:17
But they don't wanna listen to us.
4:59:20
We don't have a freedom of speech.
4:59:22
We have a freedom of nothing.
4:59:24
We are slave to these Uber companies.
4:59:31
We are slave to them.
4:59:32
We have to clean their shit.
4:59:35
We have to keep everything what they want us to say, our documents in time, everything is perfect.
4:59:43
We have to watch what we say.
4:59:46
We have to watch what we do.
4:59:49
Who are we?
4:59:51
Are we human being or are we a machine like a car?
4:59:55
I just bought a car for them because my car is old and I just bought it about in January.
5:00:02
I have to make a payment on it.
5:00:06
Uber didn't open my account, but the Lyft, they they deactivate.