PUBLIC TESTIMONY
Testimony by Taxi Driver on Uber Deactivation and Ride-Hailing App Issues
4:47:14
·
80 sec
A taxi driver testifies about their experience with Uber, including deactivation after only two months despite having over 17,000 rides and a 5-star rating. The driver expresses frustration with the appeals process and the difficulties of working with ride-hailing apps.
- The driver joined Uber in 2017 but was deactivated within two months
- They have been unable to get reactivated despite attempts through various channels, including IDG and New York Taxi Workers Alliance
- The driver highlights issues with Lyft's lockouts and the high costs of rental cars, making it difficult for drivers to pay bills
UNKNOWN
4:47:14
Good afternoon.
4:47:16
Console members, jewelry, respectable people, that I joined like Uber in 2017, I was not aware about the laws of Uber at that time.
4:47:27
Within 2 months, they deactivate me.
4:47:30
And after that, I joined and left, and I have, like, more than 17,000 rides.
4:47:34
And 5 star rating, and I'm still waiting for the Uber to activate me, but nothing is going on.
4:47:46
I'm just replying them emails and on the phone.
4:47:49
Then I went to the IDT They did not do anything.
4:47:53
Then I have talked to my friends of the New York taxi worker alliance.
4:47:58
They are trying to help me out, but they are saying that that this bill is for 6 years, and your case is like more than 7 years.
4:48:07
And I don't know, but I have too much bills things.
4:48:12
If I work with a Lyft, Lyft, make us lock out, and we can't pay the bills, and we are driving rental cars, that are paying $400 a week approximately.
4:48:25
How can we survive?
4:48:26
Please help us for that we can work on 2 apps like Uber and Lyft.
4:48:33
Thank you very much.