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Q&A

Types of deactivation cases and their prevalence

3:49:18

·

131 sec

Josh Gold explains the different types of deactivation cases and their prevalence, while Council Member Krishnan seeks clarification on non-egregious cases.

  • Gold states that 99% of deactivations are TLC rule-driven
  • The remaining 1% includes egregious cases and other serious issues
  • Krishnan focuses on the non-egregious cases within that 1%
  • Gold explains that even within the 1%, many cases involve serious allegations or fraud
Josh Gold
3:49:18
So I think what we're trying to get to is a place where there's a similar principle that applies.
3:49:24
But, you know, we have sexual assault cases, for example, where we have spent a lot of time working with advocates Yeah.
Shekar Krishnan
3:49:32
We have Sorry.
3:49:33
It doesn't let's put aside those because those are the egregious cases that that are accept those are exceptions in the bill.
3:49:38
Right?
3:49:38
I'm talking about the other 99% we were saying, where those are not the the egregious cases that raised serious issues, sexual assault, whatever, you know, or any other of those issues or the egregious circumstances.
3:49:49
I'm talking about the majority of deactivations that are non egregious witnesses.
Josh Gold
3:49:53
The the vast majority of deactivations are TLC rule driven.
3:49:57
That's 99% of deactivations.
3:49:59
When you're in the bucket of the 1% that aren't TLC driven situations, you're talking about the vast majority being egregious or accusations of egregious.
3:50:11
Not the vast majority, but the majority.
3:50:13
And so now you're narrowing it down to a much smaller group.
3:50:20
So if you're removing serious safety incidences, interpersonal conflicts, if you're removing We just had a major fraud operation here in New York City where the southern district of New York uncovered a group of about 800 drivers who were committing fraud, not only against Uber, but against the other 80,000 drivers by cutting them in line at the airports.
3:50:41
By taking away surge trips that were due to those drivers by driving down the utilization rates so that companies like Uber and Lyft had to institute the lockouts.
3:50:49
And so those are the types of serious allegations that are in the deactivation piece, that fraud case could take years to play out.
3:50:58
And so, you know, in a court of law.
3:51:02
And so there are some instances where we want to provide drivers with as much opportunity as possible to refute any allegations.
3:51:11
And they should be given as much opportunity as possible to refute allegations and as much warning as possible to not have to be deactivated in the first place.
3:51:21
But there are cases where We don't believe we should wait for a court case to play out and have that same level of a a criminal burden of proof.
Shekar Krishnan
3:51:29
And I think if you can just send a date, I know the, you know, I think what we're talking about are you mentioned these the the cases outside of the the the egregious instances, let's say, are the exceptions in the bill too.
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