Q&A
Implementation and impact of DOF notice changes
1:32:05
·
137 sec
Council Member Sanchez inquires about the implementation timeline of DOF notice changes and their impact on payments. Deputy Commissioner Hill provides information on when changes were implemented and the resulting payment increases.
- Notice improvements were implemented over a year ago
- A new 45-day notice was sent out in August as part of the reauthorization of the lien sale
- Since August, DOF has received approximately $235 million in payments
- DOF is committed to making notices clear and ensuring customers understand payment requirements
Pierina Ana Sanchez
1:32:05
Thank you, deputy commissioner of health.
1:32:07
So have you noticed have have any of the no notice changes that you just described?
1:32:12
Have those been implemented?
Annette Hill
1:32:13
Yes.
1:32:14
Were you were you noticing about a year and a half ago?
1:32:21
I'm just looking for my my colleague to engrave.
Paula Segal
1:32:24
Okay.
1:32:26
The first grade that
Gale Brewer
1:32:27
they noticed was sent out.
Annette Hill
1:32:29
In August.
1:32:30
The August.
1:32:30
Sorry.
Pierina Ana Sanchez
1:32:31
Only right.
Annette Hill
1:32:31
The only concern.
1:32:32
Yeah.
1:32:33
My my the phone fact they noticed was sent out in August.
1:32:36
The quarterly notice and based on the green act, the the requirement from the tax leave.
1:32:41
But our notice of changes went in over a year ago where we high where we improved the notice and to make it clearer to all of customers.
Pierina Ana Sanchez
1:32:49
Have you noticed any changes in payments to the Department of Finance?
Annette Hill
1:32:56
Well, I will say for the 45 day notices we have noticed we took in I'm trying to remember the exact to mount, I believe, was a little bit over $45,000,000 has come in since the August mail in.
1:33:12
I can't say it's exactly that related to that, but we we have noticed an improvement in the payments.
1:33:20
Yes.
1:33:21
Okay.
1:33:22
I'm sorry.
1:33:24
I I stand corrected 235,000,000 since we've we've sent the notice out in August And the next quarterly mail in will be going out in October.
Pierina Ana Sanchez
1:33:35
Okay.
1:33:35
So 235,000,000 have come in since August.
Theo Chin
1:33:39
How
Pierina Ana Sanchez
1:33:39
does do you have at least how that compares to the previous few quarterly notice is
Annette Hill
1:33:44
I don't have that right in front of me, but I'll be happy to get back that information to you.
1:33:49
Okay.
Pierina Ana Sanchez
1:33:52
Because as you know, we are entertaining some notice requirement changes.
1:33:55
Okay.
1:33:56
So it'd be helpful to understand how that's going for you all.
Annette Hill
1:33:59
Yeah.
1:33:59
And we like I said, we're we're fine.
1:34:01
We're very adamant in making sure our notices look very clear and making sure customers understand what they need to pay and how keep themselves out of any enforcement action.
1:34:12
So we do work very diligently in looking at, you know, customer's responses and how they'll review in our notices.
1:34:19
So that's very important to us.
1:34:21
Okay?
