Q&A
Inquiry about Department of Finance's collection of email addresses and phone numbers
1:56:09
·
70 sec
Council Member Pierina Ana Sanchez inquires about the Department of Finance's collection of email addresses and phone numbers from property owners. Annette Hill from the Department of Finance responds, explaining their current practices and challenges in collecting this information.
- The Department of Finance requests email addresses and phone numbers when people write in, but compliance is not mandatory.
- They currently have a small number of email addresses in their database.
- The department is working to improve their collection of contact information.
- Staff at business centers ask for updated contact information when people come in for assistance.
- The exact number of email addresses on file is not provided, but it is described as 'very small'.
Pierina Ana Sanchez
1:56:09
Thank you.
1:56:10
And Department of Finance, how many emails do you have on file?
1:56:12
Do you have any cell phone numbers?
Annette Hill
1:56:14
We we do require when somebody writes in that they put in their cell phone number or their email address.
1:56:22
But, again, it's it's it's a re we ask for it, but people don't always comply, and it's not really a requirement.
1:56:30
I don't have we have a very small amount right now on our database of email addresses.
1:56:36
We will work in diligently to try to improve that.
1:56:41
We also as one of the things I didn't mention, people could go in.
1:56:46
We have 5 business centers where public could go in for information and assistance.
1:56:51
So when they do come into the to the business centers and they ask for information, we do the staff will ask them for their email address, their phone number so we could update our records.
1:57:00
Okay.
1:57:00
But we don't have an exact it's a very small amount right now with email addresses.
Pierina Ana Sanchez
1:57:05
Okay.
1:57:05
Jake, wherever you are.
1:57:06
Send that over, please.
1:57:08
Okay.
1:57:08
Cool.
1:57:09
But, no, that would that would be great to know just to to see collectively how much how much we have as we think about these requirements and the requirements in this bill.
1:57:18
Okay.
