Q&A
Agency integration and feedback for MyCity portal
0:39:08
·
3 min
CTO Matthew Fraser discusses the process of integrating various city agencies into the MyCity portal and collecting feedback. He explains the creation of a centralized catalog of city technology projects and the approach to determining which services to integrate.
- OTI developed a survey tool to collect information on technology projects across all city agencies.
- The focus is on projects with a spend of over $22 million to determine integration priorities.
- Fraser commits to providing a roadmap of future integrations before the end of 2024, emphasizing the importance of making tangible, deliverable commitments.
Jennifer Gutiérrez
0:39:08
And do you have agencies, for example?
0:39:10
You you mentioned that the small business piece that that asked came from industry.
0:39:14
Mhmm.
0:39:15
Do you have the same with other are you hearing from other industries from other agencies that wanna integrate their services into the portal?
0:39:21
Are you or do you have any feedback on that?
Matthew Fraser
0:39:24
So one of the things that we did, and this was a part of establishing the office of tech and innovation.
0:39:29
Prior to the start of this administration, we didn't have a centralized catalog of what the agents the city was doing from a tech perspective.
0:39:35
And one of the things that we wanted to ensure, and this would help us forge a pipeline of what went into my city is understanding where the city was investing from a technology perspective.
0:39:45
What we did across all agencies was we developed a survey tool, and we collected information from every agency that was conducting a technology project that had an individual or aggregate spend that was over $22,000,000 or over so that we can take a look at where we were building and what information we would be deploying and where we would put capital out over the next 2 to 5 years.
0:40:13
From there, we've been looking at each one of the programs that have funding, and we are looking at what's the best pathway to deploy those programs.
0:40:21
Instead of deploying them in the vacuum, how can we use the opportunity to renew those applications and fold them into the MiSID universe?
Jennifer Gutiérrez
0:40:28
And do you have a sense of when you would be able to make that determination as an agency for the purpose of the portal?
0:40:36
Like
Matthew Fraser
0:40:37
So I I I'd say, as we get closer to the common services deployment and as we continue to refine the existing services, as we enter the next quarter, we're going to have a road map that's going to deploy or display what's coming over the next year.
Jennifer Gutiérrez
0:40:54
So potentially early 2025.
Matthew Fraser
0:40:57
Yeah.
0:40:57
So I I'd say before the end of 2024, we would have a decent sized road map of what will come over the next year.
Jennifer Gutiérrez
0:41:04
Okay.
0:41:05
Before my baby's born maybe?
Kevin De Liban
0:41:07
Sure.
Jennifer Gutiérrez
0:41:07
Before my baby's born maybe.
0:41:08
Yeah.
0:41:08
Yeah.
0:41:09
Okay.
0:41:09
December.
Matthew Fraser
0:41:09
What?
0:41:09
What?
0:41:10
What?
0:41:10
What?
Jennifer Gutiérrez
0:41:11
Mid December.
0:41:12
Mid December?
Matthew Fraser
0:41:13
Mid December.
Jennifer Gutiérrez
0:41:14
I wanna show this baby the world.
Matthew Fraser
0:41:16
Alright.
0:41:16
Alright.
0:41:17
Alright.
0:41:17
Alright.
0:41:18
You know, now now that I know that, I'm gonna that that's gonna be that's that's gonna be the gift.
Jennifer Gutiérrez
0:41:22
Funnys.
0:41:23
Yeah.
0:41:23
We wanna see progress, and I think both again, would love to have a better understanding of, like, what's next.
0:41:29
And I think in the in the launch, I was like, oh, childcare and small businesses.
0:41:33
That's an that's an interesting combination of, like, areas to focus on.
0:41:36
And so, yeah, I just think folks wanna know what's What's next?
Matthew Fraser
0:41:41
Yeah.
0:41:41
You you know, I I I appreciate the enthusiasm behind it.
0:41:46
And I would say our greatest accomplishment so far is the fact that we've been been able to deliver not one, not 2, but multiple services in conjunction with doing a bunch of other things at the same time.
0:41:58
And I share that enthusiasm.
0:42:01
One of the things that I'm very conscious and cognizant about is that it's easy to come out and make public commitments about things that we will do and not be held accountable for actually doing those things.
0:42:12
That's why I'm very conscious about when we say we're gonna do something or when we announce something, it's something that's tangible, that's something that will be done.
0:42:18
So when you get that list before the baby is born, right, anything that we commit to will be something that's tangible enough where we feel fairly confident that it will be delivered within the time frame that we set forward.
