REMARKS
Council Member Gutiérrez's opening remarks on MyCity platform hearing
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Council Member Jennifer Gutiérrez, Chair of the Committee on Technology, provides opening remarks for the oversight hearing on the MyCity platform. She outlines the purpose of the hearing, expresses concerns about the project's progress, and emphasizes the need for concrete plans and transparency.
- Introduces Intro 821-2024, sponsored by Council Member Holden, regarding the creation of a centralized mobile application for city services
- Highlights the importance of meaningful engagement with New Yorkers and city agencies in developing the platform
- Raises questions about security, reliability, privacy protection, and beta testing of the MyCity platform
Jennifer Gutiérrez
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Thank you.
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Good afternoon, everyone.
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Welcome to our oversight hearing on the MyCiti platform.
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I'm council member Gutierrez, Chair of the Committee on Technology.
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Today, we'll be discussing New York City's MyCiti platform and intro 821 sponsored by Council member holding in relation to the creation of a centralized mobile application for accessing city services.
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This hearing will aim to examine MyCity platforms, MyCity's platform delayed launch, its functionality, the product roadmap and concerns about efficiency and cost effectiveness as well as the exciting potential.
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Since our earliest meetings in this committee, my city was presented as a centerpiece of the Adams Administration's vision, a one stop portal meant to simplify access to city services for all New workers.
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However, years later, we're still seeking clarity on core aspects of the project.
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We've heard a lot about what my city could be, but today I expect to hear concrete actionable plans, clear timelines, and specific deliverables not just broad promises.
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This is one of the only public forums where we, both representatives and constituents, are getting updates on my city.
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If this platform is truly designed to serve New Yorkers, we need to talk about it like it's a real product, what it does today, and what we can expect in the next month.
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6 months and a year.
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I fully support the vision, a portal that allows new workers to easily apply for and manage services is absolutely essential.
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But building this system requires more than consultants.
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It needs meaningful engagement with both everyday New Yorker who will use this platform and the city agencies responsible for delivering services.
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Without that collaboration, we risk falling short of the platform's potential.
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Not to mention millions of tax payer dollars wasted while vendors profit from the contracts on New Yorker data.
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We are here to listen, but I wanna be clear, we also need specifics.
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How are you involving New Yorkers and the agencies responsible for services?
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What measures are in place to ensure security, reliability, and privacy protection How is this being beta tested?
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And what are the next steps we're expanding beyond the limited services currently offered?
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With many agencies now interconnected, a single recording mistake by one could have a cascading impact across many areas of New Yorkers' lives.
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My city is not just an experiment or a lofty idea it should deliver on its promise to make life easier for new Yorkers.
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That requires treating this project with urgency, precision, and transparency.
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I'd like to thank the technology committee staff, policy analyst Charles Kim and Eric Brown, Lead counsel, Irene Bialer, and my chief of staff, Anilaire, for their work to put together this hearing and our repeated follow ups on my city over the past years.
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I'd like to recognize that committee members, council members, Paladino, and Holden.
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And now I wanna turn to counsel member Holden.
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He'll be giving some remarks on his legislation.
