Q&A
Current phase and expansion plans for MyCity
0:19:11
·
112 sec
Council Member Jennifer Gutiérrez inquires about the current phase of MyCity development and its plans for expansion. Matthew Fraser explains the integration of benefits eligibility information and the creation of a unified framework for city services.
- MyCity is continuing to grow and improve existing areas: childcare, jobs, benefits, and small businesses
- A benefits portal is being integrated into MyCity to provide eligibility information across city services
- The goal is to proactively inform users about programs they may be eligible for based on their information
- The development of a common services portal aims to standardize authentication and data storage across city systems
Jennifer Gutiérrez
0:19:11
Thank you.
0:19:12
And so in this current phase, however, you're not looking you are looking to continue to grow and improve the existing areas where my city is linking New Yorkers.
0:19:24
So childcare, jobs, benefits, and small businesses.
Matthew Fraser
0:19:27
That's correct.
0:19:28
So when you think about unless that's one of the things that we also mentioned in the initial testimony was about benefits and making sure that people have easier access to benefits.
0:19:38
So there's a benefits or a benefits portal online where you can put in information and get high level eligibility information about what you may be eligible for.
0:19:48
It's disjointed.
0:19:48
We brought it together into the MISO portfolio.
Jennifer Gutiérrez
0:19:50
Are you referring to Access HRA?
Matthew Fraser
0:19:51
I'm sorry?
0:19:52
Are
Jennifer Gutiérrez
0:19:52
you referring to Access HRA?
Matthew Fraser
0:19:54
No.
0:19:54
So Access HRA is is a services portal, but outside of Access HRA, there's an actual benefits engine where you can put information in and see what benefits you're eligible for across the city.
Vickie Paladino
0:20:04
Yeah.
Matthew Fraser
0:20:05
As part of this current phase, we're building that into the my city process.
0:20:09
And what the the the best way I can put put this is, you know, at home, you may get a credit card mailer that says you're preapproved for a credit card up to a certain threshold, apply by this date, this is what you're guaranteed preapproved.
Jennifer Gutiérrez
0:20:22
Mhmm.
Matthew Fraser
0:20:23
Now for benefits, if we have information about where your household status is, we have information about your dependent status, and we have information about income, we can do a better we can do eligibility assessments based on that information.
0:20:35
And we can proactively serve you with other programs that you may be eligible for.
0:20:39
So although you are applying for childcare and although the systems may be disjointed, while you apply for childcare, do you also know that you're also eligible for these things?
0:20:47
And here are links to get access to that stuff.
0:20:50
So having a common way that we look at people, how common way that we look at businesses, a common way that we look at properties, it gives us the capabilities to look at that information and make some determinations on what ways to best serve those people.
