Q&A
Development and vendor involvement in MyCity's childcare component
1:35:17
·
4 min
Council Member Gutiérrez inquires about the development of the childcare portion of the MyCity portal, particularly focusing on vendor involvement and specific costs. Commissioner Fraser provides details on the approach and challenges in quantifying specific costs for this component.
- The childcare portion was developed using both in-house and external vendors
- Fraser explains that many components developed for childcare are shared across other business functions in MyCity
- Specific spending on childcare services in fiscal year 25 is reported as $5,480
- Fraser emphasizes the difficulty in isolating costs for the childcare component due to the integrated nature of the development process
- He commits to providing a more detailed breakdown of hours and costs allocated specifically to the childcare component as a follow-up
Jennifer Gutiérrez
1:35:17
Okay.
1:35:18
Excellent.
1:35:20
For the childcare portion of the portal, that was also used using in in house and external vendors?
Matthew Fraser
1:35:27
That's that's correct.
Jennifer Gutiérrez
1:35:28
Okay.
1:35:29
Do you have a sense of how many vendors were were utilized?
Matthew Fraser
1:35:31
So the total of the total that deputy commissioner Choi laid out is across the entire universe.
1:35:40
And when we talk about my city, we talk about it as an ecosystem.
1:35:44
The childcare component is a business component.
1:35:48
But in the background, the components that are used are to deliver childcare are in line or in common with the same things that are used to deliver jobs and the same thing that's used to deliver small business services.
1:36:00
They're all the same.
Jennifer Gutiérrez
1:36:02
But you're using specific vendors for the child care.
1:36:07
Right?
1:36:07
You're not or are using 67 of them are all involved in the child care.
Matthew Fraser
1:36:12
The the 67 vendors that have been contracted Mhmm.
1:36:16
Provide different components of my city.
1:36:19
We can give you we can give you a detailed spend review on each individual component, and we can follow-up with that for sure.
1:36:27
As it stands right now, the reason why it's not broken down at that level is simply because Across the spectrum, a lot of the the work that's been done is shared between all 3 business functions.
Jennifer Gutiérrez
1:36:41
Okay.
1:36:42
Okay.
1:36:42
So there's not a specific vendor that you can share about what worked on.
1:36:46
So for child care pieces.
Matthew Fraser
1:36:48
As it stands right now, if I just quantify budget wise for child care in fiscal year 25 for services, we're looking at Well, we're looking at $5,480 that's been spent.
Jennifer Gutiérrez
1:37:12
Okay.
1:37:14
And is that contract still ongoing, for example?
Matthew Fraser
1:37:18
Yeah.
1:37:18
That that those contracts are still ongoing.
Jennifer Gutiérrez
1:37:20
For childcare specifically?
Matthew Fraser
1:37:22
For so when you say for childcare specifically, childcare I go back to is a business function.
1:37:28
But to support childcare, when you talk about building the digital presence, the website, when you talk about building the integrations between systems that support childcare and my city, like those things, are the same to a degree, are the same teams that are building the integrations between other systems in my city.
1:37:49
So it isn't that their work is exclusive to child care.
1:37:53
So when those contracts are ongoing, when the child care work phases off, those same contracts will be used to continue to build on for the other services that will be delivered.
Jennifer Gutiérrez
1:38:02
Okay.
1:38:03
So the the reason I'm trying to kind of like narrow in on it is is because of the because it it obviously, the childcare piece is the most advanced of the portal.
1:38:12
It's the one that has had the most interface, and I think it's probably the one you have the most feedback on.
1:38:17
So just kind of reverting back to kind of, like, the responses, the delay in processing times where I'm clear that it's it's not it's not a necessarily the technology, the the portal, it might be.
1:38:28
They're not filling out the information entirely.
1:38:30
Some of the information is wrong.
1:38:32
I'm trying to get to a place where we're saying this is this is a particular vendor, and this is how we're working with them specifically on this piece to to improve it.
1:38:41
So that's why I'm like, who is it?
Matthew Fraser
1:38:42
Okay.
Jennifer Gutiérrez
1:38:43
What I don't know if that helps.
Matthew Fraser
1:38:45
Yes.
1:38:45
So that that that helps to debris.
1:38:47
So there's business analysis work that's done exclusively for childcare.
1:38:52
But a lot of the other services, it's like hiring a painter to paint a house.
1:38:56
Child care is one room of the house, but the painter has more work to do across the space.
1:39:00
So the contractor of the painter is gonna extend beyond the room.
1:39:03
It's gonna go to cover the entire house.
1:39:05
So what we can do as a direct follow-up from this is we can provide a breakdown of the specific hours that were allocated exclusively to each component so that you can see, and then we can have that aligned to the total contract allotment.
Kim Moscaritolo
1:39:21
I am.
Jennifer Gutiérrez
1:39:22
Thank you.
