Q&A
Efficient service delivery without centralizing data
2:32:52
·
114 sec
Council Member Gutiérrez asks about the possibility of delivering services efficiently without centralizing data. Cynthia Conti-Cook responds, emphasizing the need for clear boundaries and laws regarding data use.
- Acknowledgment that technical details should be discussed with technologists
- Emphasis on the need for governance and clear boundaries on data use
- Call for laws and clear boundaries on particular use cases for collected data
- Importance of assuring people that their information won't be used to police them
Jennifer Gutiérrez
2:32:52
Yeah.
2:32:52
That's so true.
2:32:53
If for a long time the credit unions were the only institutions banking with undocumented New Yorkers whose only ID was IDNYC.
2:33:02
So, absolutely.
2:33:03
Is there any it possible to deliver services efficiently without centralizing data?
Cynthia Conti-Cook
2:33:19
That's a great question.
2:33:20
And I think that those are definitely questions and conversations that should happen with technologists who can answer it with a lot more detail and context than than certainly I can.
2:33:37
But the the issue from a perspective of governance is that at the moment, there is no way for people to understand what the boundaries are between how their data is used.
2:33:52
And if it is used for multiple purposes, there needs to be more access to that.
2:33:59
We don't wanna be in this hall 5 years from demanding a bill about transparency reports for how many times the NYPD has access data through the my city portal.
2:34:10
I think that what we need to be clear about from our perspective is what boundaries are we setting up and not just setting up and hoping that, you know, ethical companies comply, but laws and clear kinda Oracle bounds on particular use cases if the data is collected from a benefits applicant.
2:34:33
If the data is collected from someone who's going to city services for mental health treatment, for substance use treatment.
2:34:40
In those cases, people need to have the assurance that their information is not going to turn around and be used to police them.
