Q&A
Future plans for MyCity portal
0:38:13
·
54 sec
CTO Matthew Fraser outlines the future plans for the MyCity portal, including the assessment of digital city services for potential integration. The discussion covers the timeline for determining future integrations and the approach to expanding the portal's capabilities.
- OTI is assessing all digital city services to determine which ones to integrate into MyCity.
- The goal is to integrate services without disrupting the existing user base.
- Fraser commits to sharing a roadmap of future integrations with the council by the end of 2024.
Jennifer Gutiérrez
0:38:13
Okay.
0:38:15
And then on beyond whatever phase we are in right now, which is I'm clear assessing data, hopefully getting through a successful pilot program, hopefully sending notifications out to folks, maybe by the end of the year, maybe early next year, what is after that?
0:38:31
What comes after that phase?
Matthew Fraser
0:38:33
So after that phase, We're in the process of assessing all digital city services, and we're trying to make the determinations of what makes the best sense to integrate.
Ruby Choi
0:38:41
Mhmm.
Matthew Fraser
0:38:41
So everything from the universe of access HRA to following for building permits to anything else that you can apply to online, we're trying to figure out which is the best path and what's the easiest thing to integrate into the system without disturbing any of our existing user base.
0:38:58
So it's a assessment that's that's currently underway.
0:39:02
And as we have services that are identified for integration, we can gladly show that forward with counsel.
