AGENCY TESTIMONY
Overview and vision of the MyCity portal
0:07:03
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69 sec
The MyCity portal is introduced as a top priority for the administration, aiming to provide New Yorkers with a user-friendly, one-stop shop for city services and benefits.
- Consolidates and streamlines interactions with the city
- Eliminates the need for navigating complex bureaucracy
- Provides a single sign-on to reduce repetitive information input
Matthew Fraser
0:07:03
Thank you for the opportunity to testify today on MyCiti portal.
0:07:07
We're extremely proud of the progress we've made so far and we're eager to discuss the future of the project and its impact on New Yorkers.
0:07:15
The execution of MyCiti has been one of the administration's top priority.
0:07:19
Our vision for my city is to improve is to provide New Yorkers with a user friendly one stop shop that makes it easier to check eligibility, apply for, and track city services and benefits online with a single account.
0:07:32
Consolidating and streamlining New Yorkers interactions with the city is our primary goal.
0:07:38
The portal eliminates the need for New Yorkers to navigate the city's vast bureaucracy to know which agencies to turn when they need help.
0:07:47
And provides a single sign on to eliminate the need to input the same information repeatedly to access different services.
0:07:54
On the back end, we strive to enable agencies to design and deploy solutions quickly and cost effectively on the platform.
0:08:01
This portal has been and will continue to be built out incrementally with the phase plan for conducting research, designing, developing, user testing, and launching additional individual services.
