Q&A
Q&A on integration of services and user experience
0:32:06
·
91 sec
Council Member Gutiérrez and Commissioner Fraser engage in a Q&A session about the integration of services within the MyCity portal, particularly focusing on the jobs site and user experience.
- Clarification that the jobs site data comes from a separate Jobs NYC portal
- Discussion on the lack of need for users to create a profile on MyCity to apply for jobs
- Explanation of the 'common services' approach to integrate different portals and services
- Future plans to share relevant data across platforms with user permission
Jennifer Gutiérrez
0:32:06
Okay.
0:32:06
Can I ask thank you?
0:32:08
Can I ask for related to the the jobs site, the the old one that you're referring to?
0:32:16
Mhmm.
0:32:18
I agree.
0:32:18
I'm I'm looking at it now.
0:32:20
I'm looking at so I I got on my city checked for jobs, and then it it refers you out.
0:32:25
It sends you out to the the jobs NYC.
0:32:28
So the data that you are referring to that people pull that people look apply.
0:32:31
That's from this separate set from jobs NYC.
Matthew Fraser
0:32:34
That's correct.
Jennifer Gutiérrez
0:32:35
Okay.
0:32:35
So they're not creating a profile on the my city portal to be able to apply for jobs.
0:32:41
They don't need to.
Matthew Fraser
0:32:42
So in the background, although you are you have 2 different experiences, That's the part of building common services.
0:32:48
The common services piece integrates everything together.
0:32:51
So whether you apply to a job or you're seeking city services in some way, shape, or form, being able to give you one introspective look at the city.
0:32:59
And I think as it stands right now in order to deliver expediently, we had to reshape based on some of the existing capabilities that we had.
0:33:06
There was a jobs application portal.
0:33:08
How can we launch that without losing customer information?
0:33:11
There was a business portal, how can we deploy that without losing customer information?
0:33:16
So in each one of these spaces, we use common design approaches, we use common implementation schemes.
0:33:22
And in the background, as we look to build common services, we're gonna be in a space where doesn't matter which website you look hit or which one it looks like when you go to log in and when you go to navigate through, all the data between them, where relevant, with user permission will be shared.
