AGENCY TESTIMONY
Response to proposed legislation Intro 821-2024
0:12:46
·
70 sec
The testimony addresses the proposed legislation Intro 821-2024, which would require the creation of a centralized application for accessing city services.
- Acknowledges alignment with current MyCity efforts and future plans
- Expresses concerns about potential impacts on the current MyCity model and future flexibility
- Offers to discuss technical aspects of the portal, including web vs. mobile presence, privacy, and cybersecurity
- Requests further discussion on the intent of the legislation
Matthew Fraser
0:12:46
Finally, I will turn to the legislation on today's docket.
0:12:52
0821-2024 by council member holding.
0:12:56
We would require the creation of a centralized application for accessing city services, including the ability for users to schedule appointments for city services.
0:13:05
Remind us for such appointments and the ability to send and receive messages to such agency.
0:13:10
As we've demonstrated, we focus our efforts on the set of services available via MyCity and intend to continue to make other city services available in the future, addressing those that are most in demand and that would benefit most from the MyCity model.
0:13:24
Further, we can talk through the technical aspects of the portal as it exists today with respect to web versus mobile, presence, privacy, and cybersecurity.
0:13:34
While we appreciate the counsel's desire to enshrine the MyCiti portal on law, it is important to note as proposed, the bill would impact the way that we've built so far and may hinder the ability to implement our work while maintaining the flexibility in the future.
0:13:47
We'd like to hear about the intent of legislation from the committee.
0:13:50
Thank you for the opportunity to testify today.
0:13:53
I will now take counsel over questions.
0:13:54
Any questions that you may have.
