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PUBLIC TESTIMONY

Testimony by Raul Rivera, Founder of NYC Drivers Unite, on Technology and Ride-Sharing Services

2:46:44

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3 min

Raul Rivera, founder of NYC Drivers Unite and a taxi driver, testified about the dangers of technology in ride-sharing services, particularly focusing on Uber's practices. He emphasized the need to prioritize humans over technology and called for the deactivation of Uber in New York City due to its exploitation of drivers.

  • Rivera highlighted the lack of recourse for drivers who are deactivated by Uber, often without cause and with no ability to speak to a real person.
  • He pointed out that 90% of affected drivers are immigrants with language barriers, making them particularly vulnerable to exploitation.
  • Rivera called for city officials to revoke Uber's license and remove it from the App Store, criticizing other advocacy groups for not taking a strong enough stance against the company.