REMARKS
Issues plaguing the current NYC school bus system
0:07:46
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29 sec
Council Member Julie Won highlights the ongoing problems with the NYC school bus system, emphasizing inefficiencies, delays, and rising costs that impact students and families.
- System has long been plagued by inefficiencies, delays, and rising costs
- Over 80,000 reported delays in the 2023-24 school year, significantly impacting students' education and families' daily lives
- Contracting process has been particularly problematic, with issues including lack of transparency and inadequate performance metrics
Julie Won
0:07:46
However, it has long been plagued by inefficiencies, delays, and rising costs.
0:07:51
In the 2023 to 24 school year alone, we saw over 80,000 reported delays, significantly impacting our students' education and their family's daily lives.
0:08:03
The contracting process for school bus services has been particularly problematic with issues ranging from the lack of transparency to inadequate performance metrics to track services failures when they do occur.