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Potential cost savings and balancing efficiency with service quality in new contracts

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      Council Member Julie Won inquires about potential cost savings from the implementation of the Via app and steps being taken to balance cost-effectiveness with service quality and labor protections in new contracts. DOE officials provide limited information due to the ongoing nature of the process.

      • Officials expect cost savings from the Via app due to more efficient routing
      • Specific provisions for new contracts are yet to be determined
      • The council emphasizes the importance of cost-effectiveness and increased MWBE participation in the next bidding cycle