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PUBLIC TESTIMONY

Testimony by Karen, Staff at Tiegerman Elementary School, on School Bus Transportation Issues

4:16:14

·

63 sec

Karen, a staff member at Tiegerman Elementary School, testifies about severe issues with school bus transportation services, describing it as one of the worst years for busing in her 5+ years of experience. She highlights problems with driver and bus shortages, unnotified route changes, and difficulties contacting dispatch companies when buses are late.

  • Emphasizes the lack of timely responses from bus companies, often encountering voicemails or busy signals when trying to reach them
  • Notes that while the Office of Pupil Transportation (OPT) has attempted to help, their response is not fast enough for the needs of special education students
  • Expresses frustration with the overall communication and reliability of the bus services
Karen
4:16:14
Hi.
4:16:14
Yes.
4:16:15
This is Karen.
4:16:16
I'd love to work for 2 human elementary school.
4:16:19
And just like my forward perspective, I've been working here over 5 years, and this has to be probably one of the worst years that we've had with busing.
4:16:29
Either we get answers, there's no drivers, there's no buses.
4:16:33
We have wrap changes we're not notified about.
4:16:37
And the worst is when we try to contact the bus that is extremely late, either picking children up in the morning or the afternoon, the dispatch companies are not picking up their funds.
4:16:51
We are either getting voice mails or busy signals, or it just goes straight to like I said, I'm sorry, straight to voice mail.
4:17:02
So we're having a lot of problems come contacting these buses.
4:17:06
Now I know OPT has been trying to help us, but we're just not getting a fast enough reaction for this special needs students.
4:17:16
I'm finished with my test morning.
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