Q&A
Turnaround time for addressing transportation issues for students with disabilities
3:03:55
·
71 sec
Council Member Rita Joseph discusses the turnaround time for addressing transportation issues, particularly for students with disabilities, with Anna Brehm from Advocates for Children of New York.
- A specific case of a student with an IEP-mandated transportation not receiving proper service since the first day of school
- Issues with bus lateness and the family having to pay out of pocket for alternative transportation
- Lack of resolution despite multiple complaints and escalation to various departments
Rita Joseph
3:03:55
Advocates for children, what's the turnaround time when you advocate on behalf of students?
Anna Brehm
3:04:00
So in the example that I mentioned, students been routed since the 1st day of school.
3:04:05
He we've made multiple with the parent has made multiple complaints through the OPT customer service line.
3:04:11
We escalated it to he's also student temporary housing.
3:04:14
So even though his bus service is based on his IEP mandate.
3:04:19
He we have utilized the STH liaison at OPT.
3:04:24
They have been aware of the lateness.
3:04:27
They've been working on it since the 1st week of school.
3:04:29
He's still on the same route.
3:04:30
He's still not getting to school on time, and his family is paying out of pocket to bring him to school on the subway without any metro cards or omnicards provided by the school.
3:04:41
So that's today is September 30th, it's been going on since the 1st day of school.
Rita Joseph
3:04:47
So he has not been in school?
Anna Brehm
3:04:49
He has been to school, but only on the subway.
3:04:52
And only only because he's a student with a disability who can travel with the assistance of his mother, on the subway, but to to great difficulty in time for her.
3:05:03
And he's not receiving his IEP mandated transportation.
