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AGENCY TESTIMONY

Recommendations on subcontracting restrictions and consumer protections

0:28:50

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103 sec

Commissioner Mayuga offers specific recommendations for Introduction 991-B, focusing on subcontracting restrictions and additional consumer protections.

  • DCWP supports restrictions on subcontracting to protect workers' rights and working conditions
  • The commissioner recommends adding protections against undisclosed 'junk fees' in the hotel industry
  • DCWP suggests clarifying provisions related to license holders, collective bargaining agreements, and the license revocation process
Vilda Vera Mayuga
0:28:50
Along those lines, we are supportive of restrictions on subcontracting, which can be a key protection for workers.
0:28:58
As research shows that subcontracting can lead to lower wages, poor working conditions, or violations of workers' rights.
0:29:07
However, this provision will require further review to ensure that it is appropriately drafted.
0:29:15
We also recommend adding protections for consumers against junk fees that are prevalent in this industry.
0:29:22
Consumer complaints submitted to DCWP reveal a pattern by hotels of charging undisclosed, resort, or amenity fees, which are mandatory, but not included in the total price given to consumers.
0:29:36
Sometimes, these are not even charged until the time of checking.
0:29:41
When a consumer has a limited ability to find alternative accommodations.
0:29:46
Lastly, we recommend clarifying provisions related to the intended license holder, the interaction of a collective bargaining agreement with a license the transferability of a license, and the license revocation process to ensure that all stakeholders are clear about the mechanics of these requirements.
0:30:08
There are certain provisions in the current draft of the bill regarding enforcement of cleanliness, sanitary facilities, and human trafficking issues.
0:30:18
All of which are outside the scope and expertise of the Department of Consumer And Worker Protection.
0:30:25
So while we support this legislation legislation overall, we do want to make sure those provisions are suitably addressed.
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