PUBLIC TESTIMONY
Testimony by Judelina Santiago, Room Attendant from Lexington Hotel
3:53:00
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104 sec
Judelina Santiago, a room attendant, testified in support of the Safe Hotel Act, sharing her negative experiences working for a subcontracting agency. She described poor working conditions, including unpaid work hours, threats of wage deductions, and lack of proper cleaning supplies.
- The agency failed to pay her for multiple days of work, calling them "training days"
- She was forced to work off the clock and was only paid for 8 hours despite staying late
- The agency provided inadequate cleaning supplies, such as using dirty towels and guest shampoo to clean rooms
- She urged the passage of the Safe Hotel Act to protect workers like herself
Marta Bustillo
3:53:00
My name is Judelina Santiago.
3:53:02
I'm a New Year City worker and support the safe at hotel act.
3:53:07
I'm here to today to tell you about my spirit working for all a a contracting agency.
3:53:15
I work as a rumour tender for Greenmagic Excelling Cleaning Agency in the fall of 2021.
3:53:23
This subcontractor agency did not pay me for multiple days that I work cleaning rooms because they call them training days.
3:53:32
They told us that if any guest complain that their room wasn't clean, they were going to take money out of our paycheck to compensate the guests.
3:53:43
And we constantly have to work off clock to finish our work.
3:53:48
I have to stay late many days, but I was only pay for 8 hours.
3:53:55
I'm a hard worker, but I felt like it was impossible to properly clean the room because the agency didn't provide any of us with cleaning supply.
3:54:05
When I asked the super supervised supervisor.
3:54:08
Why should I use to clean the room?
3:54:10
I was give a bucket and a cup of water.
3:54:13
I was give no chemical disinfectant or soap.
3:54:18
Instead, agency told us that we should use dirty gas tower and I used gas shampoo to clean the rooms.
3:54:26
And I had to wash the dishes with hot water, no soap, because there was no dish their their agents.
3:54:33
I couldn't believe what I was seeing.
3:54:35
It was so gross.
3:54:36
I couldn't believe that guests were paying money for this.
3:54:40
Please pass the Safe Hotel Act to protect worker like me.
