AGENCY TESTIMONY
Essential services provided in domestic violence shelters
0:12:56
·
107 sec
The speaker outlines the essential services that domestic violence emergency shelter providers are required to offer to residents.
- Hotline services: Crisis intervention counseling, information, and referrals
- Safe and secure housing: 24-hour security, safety locks, clean facilities with basic amenities
- Support services: Case management, counseling, support groups, advocacy, assistance with social services
- Childcare and education: Age-appropriate activities, counseling for children, educational support
- Medical services: Linkages with accredited medical institutions for health examinations and mental health services
- Transportation: Arranging emergency transportation and assistance with public or private transportation for essential services
- Referrals: Connections to legal services, education, and outreach activities
John Rojas
0:12:56
DV emergency shelter providers are required to provide several essential services.
0:13:02
They provide hotline services, which include crisis intervention counseling and information and referrals, including referrals to other available residential programs when the facility is at capacity.
0:13:12
They also provide safe and secure housing.
0:13:14
Shelters are required to offer housing with appropriate security measures, including safety locks and 24 hour security.
0:13:21
Housing must be clean and provide basic amenities.
0:13:24
They also provide support services, including case management services, counseling, support groups, advocacy, and assisting and assistance obtaining social services.
0:13:35
Filters also provide childcare and education.
0:13:38
Services should include arrangement for childcare, offering age appropriate recreation on social activities on a daily basis during regular business hours for children residing in the facility, the provision of appropriate counseling services to children residing in the facility, and educational support for children of survivors.
0:13:57
Medical services meaning medical meeting providers established linkages with accredited medical institutions or clinics with qualified medical personnel.
0:14:06
Physicians, for example, physicians or nurse practitioners for health examination, follow-up visits, and mental health services.
0:14:13
They also provide transportation, meaning to the extent possible, array arranging for transportation to the facility in an emergency, and making transportation available for residents in order for the residents to secure legal, medical, housing, employment, or public assistance services, or assist residents to attain available public or private transportation when possible.
0:14:35
Lastly, they provide referrals to other social service supports This may be legal services on-site or in the community, education, and outreach activity.
