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    Q&A
            Explanation of reasons for increase in heat violations
1:08:47
·
33 sec
Deputy Commissioner AnnMarie Santiago provides reasons for the increase in heat violations, attributing it to improved staffing and quicker response times.
- Increased staff and faster response times are cited as main factors
- The management report shows quicker responses to all types of complaints, not just heat-related issues
- Council Member Sanchez jokingly suggests it's the department's 'fault' for being more efficient
                                
                                    AnnMarie Santiago
                                
                            
                            
                                            
                                            1:08:47
                                        
                                        Thank you, council member.
                                    
                                            
                                            1:08:49
                                        
                                        Again, in looking at this, because there was also an increase in the previous fiscal year to 23, we believe that a lot of it is accounted for by an increase in staff.
                                    
                                            
                                            1:09:02
                                        
                                        And a quicker response time.
                                    
                                            
                                            1:09:04
                                        
                                        The management and possible should show that we are responding more quickly, not just to heat, but to all types of complaints.
                                    
                                            
                                            1:09:12
                                        
                                        So that may account for some certainly some of the increase.
                                    
                                
                                    Pierina Ana Sanchez
                                
                            
                            
                                            
                                            1:09:18
                                        
                                        So it's your fault.
                                    
                                            
                                            1:09:19
                                        
                                        Okay.
                                    