Q&A
HPD's response to past radiator-related tragedies
0:33:21
·
59 sec
Council Member Sanchez inquires about HPD's actions following the 2016 tragedy and Benjamin's tragedy. Deputy Commissioner Santiago explains that HPD continued its standard practices, focusing on educating tenants and owners about their responsibilities and the importance of reporting issues.
- HPD reminds tenants and owners about maintenance responsibilities after incidents
- Emphasis on educating about identifying issues and reporting them
- HPD responds to reported issues, but relies on a complaint-based system
Pierina Ana Sanchez
0:33:21
What has the department done differently since the 2016 tragedy and since Benjamin's tragedy?
AnnMarie Santiago
0:33:29
Thank you, council members.
0:33:30
So the 2016 tragedy, as you know, and as I think you stated, didn't really seem to be a larger issue at that time.
0:33:42
The department continued to do what it does, which is in in in responsible tragedy is actually at the time of the incident remind tenants owners about their responsibility owners about their responsibilities to maintain these systems, but tenants about their ability to call in and file complaints with us if an owner doesn't make a repair.
0:34:01
And so again, I think, you know, that would be a primary strategy for us in educating tenants and owners about how to identify when issues arise.
0:34:14
How to address those issues, and that HPD or New York City will respond if they have an issue.
