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AGENCY TESTIMONY

Implementation of the Healthcare Accountability and Consumer Protection Act

0:23:05

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75 sec

Dr. Morse outlines the New York City Health Department's efforts to implement the recently passed Healthcare Accountability and Consumer Protection Act (Local Law 78 of 2023). She describes the department's approach to addressing healthcare segregation and promoting accountability.

  • Explains that the implementation combines data analysis, direct engagement with New Yorkers, and policy development
  • Highlights institutional accountability as a strategic focus of the Health Department
  • Emphasizes the commitment to working with all nonprofit hospitals to ensure high-quality care for all, regardless of social factors
  • Describes the aim to work alongside healthcare systems to identify and address business practices that have led to systemic inequities
Dr. Michelle Morse
0:23:05
Teams at the New York City Health Department are implementing city council's recent healthcare accountability mandate through the passage of the Healthcare Accountability And Consumer Protection Act or Local Law 78 of 2023, and using an approach that combines data, direct engagement with New Yorkers, and policy development to address the root causes health care segregation in New York City.
0:23:30
Institutional accountability has been a strategic focus during my tenure as New York City Health Department's Chief Medical Officer and will continue to be a strategic focus in my new role as interim commissioner.
0:23:41
We are committed to working with all nonprofit hospitals in New York City to ensure that they provide high quality care for all regardless of immigration status, race, ethnicity, ability to pay, or other social factors.
0:23:56
Our aim is to work alongside healthcare systems to identify business practices and behaviors that have led to systemic inequities, including segregated care, and to address harms.
0:24:08
More can be done to equip hospitals and healthcare systems with the tools they need to hold themselves accountable by taking measurable objective steps to combat structural racism and promote health equity.
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