Q&A
Public engagement strategies and language accessibility
1:05:33
·
126 sec
The discussion focuses on effective public engagement strategies and the importance of language accessibility in the commission's work.
- Susan Lerner notes improvements in the city's outreach efforts but emphasizes the need for language-appropriate outreach in different neighborhoods
- Highlights the importance of using ethnic media, both online and traditional, for outreach
- Suggests ensuring translations are available in multiple languages, including Spanish, Asian languages, Russian, and Haitian Creole
- Recommends engaging with ethnic press, which is eager to cooperate if given the opportunity
Susan Lerner
1:05:33
to say right now my sense is that the city has really upped its outreach game.
1:05:38
I know we still get feedback that people don't know about this center.
1:05:41
The other thing because It's very difficult to reach 6 to 8,000,000 people in a fragmented information economy and landscape.
1:05:51
But, you know, we we've also been thinking about this and struggling with other types of commissions.
1:05:57
And really ensuring that there is a charge to a commission, not just to take the easy way out, put some TV out, put some email out, but actually do outreach in the different neighborhoods that is language appropriate to be sure that all of the communities are aware that they have an opportunity to weigh in and to be heard and the effective way to do that is to ensure that there are translations and that the outreach occurs through the multiplicity of ethnic media both online and off more traditional media that so many of the communities in New York have.
1:06:40
And so, you know, I think the civic engagement commission is doing a good job.
1:06:45
The CFP has really upped its game Mhmm.
1:06:48
In that regard.
1:06:49
And so having a specific charge to be sure that this commission is aware that putting a notice in the daily news is just the beginning.
1:06:58
Going on New York 1 is great, but that you need to worry about Spanish language and Asian languages Russian and Haitian Creole, so many different languages here.
1:07:11
And the ethnic press is eager to to learn and to cooperate if government takes the time to do the outreach.
Lincoln Restler
1:07:20
Ben, anything you'd like to add on that?
1:07:22
Nope.
1:07:22
Thank you.
1:07:24
Oh, cool.
1:07:25
Professor, please.
1:07:26
And I'll just tell you if any of
Professor Eric Lane
1:07:27
I wanted to see
Lincoln Restler
1:07:28
if any I
Professor Eric Lane
1:07:28
I wanna stress something with oh, sorry.
1:07:32
I was offering
Lincoln Restler
1:07:33
you first, but if each of the panels would like to offer any further or closing thoughts, we'll we'll wrap up the panel after this.
