Q&A
Challenges faced by NYC Aging in educating older adults about elder fraud
2:10:40
·
59 sec
Commissioner Cortés-Vázquez discusses the challenges NYC Aging faces in educating older adults about elder fraud. The main difficulties stem from the constantly evolving nature of scams and the need for multilingual outreach.
- Keeping up with new and evolving scams is a major challenge
- Translating information about complex scams into multiple languages is difficult
- There's a constant need to restart education efforts as new scams emerge
Crystal Hudson
2:10:40
Okay.
2:10:41
Great.
2:10:41
Thank you.
2:10:43
Okay.
2:10:43
Bear with me because I've got my these are my my last questions, but I've got a few of them, several of them, I should say.
2:10:49
So what are the current challenges NYC aging faces and effectively educating older adults about elder fraud.
2:10:57
Any challenges that you face for educating?
Lorraine Cortés-Vázquez
2:11:00
The challenge is once we start educating in one area, we have to start again in another area
Crystal Hudson
2:11:05
Mhmm.
Lorraine Cortés-Vázquez
2:11:06
Is it's keeping up with the scams.
2:11:08
That's a challenge.
2:11:09
Right?
2:11:11
And we've all experienced that and we've all set our personal experience with that.
2:11:15
That that is our major challenge.
2:11:18
They outsmart us every day and every way.
2:11:21
But the other challenge that we have and we are constantly staying on top of it is making sure that we can translate these crimes into multiple languages and making sure that people are aware of them because they're so nuanced that it is not your regular simple translation process.
2:11:38
Sense.
