Q&A
Clarification on contact information for reporting elder fraud and accessing resources
2:08:21
·
139 sec
Council Member Crystal Hudson seeks clarification on the various contact numbers provided for reporting elder fraud and accessing resources. The discussion reveals some discrepancies between the numbers listed on websites, flyers, and those provided verbally by agency representatives.
- Multiple phone numbers are discussed, including 212-244-6469 and 212-602-3103
- Confusion arises over which numbers are current and which are listed on official materials
- The importance of having clear, consistent contact information for older adults is emphasized
Crystal Hudson
2:08:21
Thank you, council member.
2:08:22
And Sorry.
2:08:23
I'm just trying to be mindful of time, but I do appreciate your questions because now we have a couple of follow-up questions to that information.
2:08:31
So on your website, on the the elderly crime victims resource center page, The 2 this number you just gave us, 212-244-6469 number is on there, but I don't believe unless it's the 212 AJ.
Lorraine Cortés-Vázquez
2:08:48
It's 602-3103.
Crystal Hudson
2:08:51
That one is not is is that n y is that aging NYC?
2:08:57
No.
2:08:57
Because 602 wouldn't be AGI.
Lorraine Cortés-Vázquez
2:09:01
A would be one Yeah.
2:09:03
We we try to get everybody to go through agent connect because it's our way of of quality control also.
Crystal Hudson
2:09:09
Right.
2:09:09
But I don't think what agent connect is on there.
2:09:13
Agent Oh, the that's the agent connect.
2:09:14
Yeah.
2:09:15
Okay.
2:09:15
But it's not it's not this number.
Lorraine Cortés-Vázquez
2:09:17
No.
2:09:18
That's not that number.
Crystal Hudson
2:09:20
Oh, no.
2:09:21
This is that 1.
2:09:22
212-244-6469 is aging NYC, but it's not the other number that I think you
Lorraine Cortés-Vázquez
2:09:29
It's the resource center.
Crystal Hudson
2:09:30
The resource center.
2:09:31
Okay.
2:09:33
Anyway, it's not on the website.
2:09:35
So just FYI.
2:09:36
And then on your flyers, there's on the Chinese phone scams flyer, there's 180577 tips But then on some of these scam alerts, it's 646-610 scams.
2:09:51
What's the differentiation?
Spiro Papavlasopoulos
2:09:53
So some of the flyers were just brought in as props to show you some of the outreach that we have been doing.
Crystal Hudson
2:09:59
Okay.
Spiro Papavlasopoulos
2:10:00
So some of them are some of them are dated, but the ones on our website are all up to date.
Crystal Hudson
2:10:06
They all have the same number?
Spiro Papavlasopoulos
2:10:08
Well, we don't provide a specific number to contact the crime prevention division.
2:10:12
We offer our email system.
2:10:13
To prevent it, but at a certain point years ago, they I believe there was a number that was created by the chief of department's office.
2:10:21
At a certain point, it was a couple US back.
Lorraine Cortés-Vázquez
2:10:23
800.
2:10:23
Okay.
Crystal Hudson
2:10:24
It's the
Josh Levin
2:10:24
chair just one thing I wanna clarify real quick.
2:10:26
Tips hotline is for people not to report a crime.
2:10:29
It is to provide information that can
Lorraine Cortés-Vázquez
2:10:30
help me.
Crystal Hudson
2:10:31
I see.
Josh Levin
2:10:32
Right.
2:10:32
So those are 2 separate distinct things.
Crystal Hudson
2:10:34
Got it.
Josh Levin
2:10:34
I know you wanna go on the website every every liaison, every officer, how to contact them phone phone email, etcetera.
