Q&A
Discussion of hotlines and resources for reporting elder fraud
2:05:16
·
128 sec
Council officials and NYPD representatives discuss various hotlines and resources available for seniors to report elder fraud and seek assistance.
- Commissioner Cortés-Vázquez introduces 'Aging Connect' as a comprehensive information and referral system for aging-related issues
- The Elder Abuse Resource Center hotline is mentioned: 212-602-3103
- Aging Connect number is provided: 212-244-6469
- Officials emphasize that these hotlines are answered by trained personnel who can navigate and direct callers to appropriate agencies
- The discussion highlights the importance of publicizing these resources to ensure seniors are aware of available help
Chris Banks
2:05:16
well, this is a simple one.
2:05:18
Is is there a hotline?
2:05:20
Is there a hotline that that exists?
2:05:23
Where the elderly or seniors can call And if there was Well who he is to complain and Yeah.
2:05:35
And is it connected to PD?
Lorraine Cortés-Vázquez
2:05:40
The the the I ask everyone if there is an issue on aging called aging connect.
2:05:48
I mean, we have the best information referral system, I believe, of of all.
2:05:57
Because a live person answers you, and they are trained in all of the areas affecting older adults.
2:06:03
And then they can help navigate and give you to the agencies.
Diane Rose
2:06:07
But is there a dedicated number?
Crystal Hudson
2:06:10
There's also a number.
2:06:10
They're getting with the suppliers.
2:06:12
Okay.
2:06:13
Got it.
Chris Banks
2:06:14
So if I if I may
Julie Morrill
2:06:16
Okay.
Crystal Hudson
2:06:16
Go with the second.
Chris Banks
2:06:17
And then that Thank you.
2:06:19
Thank you, Amanda.
2:06:20
I'm here.
2:06:20
The so when when when that if there is a hotline, it exists
Lorraine Cortés-Vázquez
2:06:26
when call it.
2:06:26
I'm not gonna call it.
Chris Banks
2:06:27
We don't call it hotline, but a number we're focusing coronal.
2:06:32
Does that stop the paper trail?
2:06:34
If if if a complaint is made?
2:06:36
How's it documented?
2:06:38
Is it I mean, are they allowed them to report it to PD?
2:06:46
What steps are taken after they some point of a complaint is made on that on that particular call.
Lorraine Cortés-Vázquez
2:06:51
We do have an elder abuse hotline.
2:06:53
Alright?
2:06:54
And so then that starts the process.
Chris Banks
2:06:56
That's okay.
Lorraine Cortés-Vázquez
2:06:56
Alright.
2:06:57
And that puts you in.
2:06:58
And then we have aging connect, which puts you if you don't have the hotline number, everybody has the agent connect numbers widely publicized.
2:07:07
So the hotline number for the elder abuse resource center is 212 602-3101.
Jason Savino
2:07:15
And it's probably something.
Spiro Papavlasopoulos
2:07:16
3.
2:07:16
Okay.
Lorraine Cortés-Vázquez
2:07:17
3103.
2:07:18
And, yes, it is it is known, and there is a human being that answers that.
Chris Banks
2:07:24
And and I'm gonna conclude my question by just making a quick statement.
