Your guide to NYC's public proceedings.
    Q&A
            Most frequent types of scams targeting older adults
0:57:16
·
4 min
Council Member Crystal Hudson inquires about the most frequent types of scams targeting older adults. Commissioner Lorraine Cortés-Vázquez and Assistant Chief Jason Savino provide insights into common scams and their mechanisms.
- Common scams mentioned include:- ATM scams
- 'Nephew/grandson in peril' scams
- Scams perpetrated by trusted individuals around financial institutions
 
- Assistant Chief Savino details the 'family in distress' or 'grandparent' scam:- Scammers use robocalls to find vulnerable targets
- They pose as family members in distress, often muffling their voice
- A 'closer' then impersonates an authority figure asking for money
- Payments are requested via gift cards, wire transfers, cash, or cryptocurrency
 
- Savino notes that these cases are challenging to investigate as actors are often overseas
- NYPD has had some success in taking down scam networks, including arrests leading to the recovery of $2 million for victims
                                
                                    Crystal Hudson
                                
                            
                            
                                            
                                            0:57:16
                                        
                                        Yeah.
                                    
                                            
                                            0:57:16
                                        
                                        Their flyer about Yeah.
                                    
                                            
                                            0:57:18
                                        
                                        Thank you for including that.
                                    
                                            
                                            0:57:21
                                        
                                        What are the most frequent types of scams that older adults encounter?
                                    
                                            
                                            0:57:26
                                        
                                        Do we have data on that specifically?
                                    
                                
                                    Lorraine Cortés-Vázquez
                                
                            
                            
                                            
                                            0:57:29
                                        
                                        We can get back to you on what some of those are.
                                    
                                            
                                            0:57:32
                                        
                                        But we know, you know, the the ATM scam is a pervasive one.
                                    
                                            
                                            0:57:40
                                        
                                        The the nephew grandson in peril is another very frequent one.
                                    
                                            
                                            0:57:47
                                        
                                        And the one that that we're most concerned about is the one perpetrated by people that you know and trust in around financial institutions.
                                    
                                            
                                            0:57:56
                                        
                                        Right.
                                    
                                            
                                            0:57:57
                                        
                                        And so those are the that are the hardest of
                                    
                                
                                    Jason Savino
                                
                            
                            
                                            
                                            0:58:00
                                        
                                        Investigators.
                                    
                                            
                                            0:58:01
                                        
                                        Right?
                                    
                                            
                                            0:58:01
                                        
                                        And and chief morale alluded to it before that family and distress, those robocalls.
                                    
                                            
                                            0:58:08
                                        
                                        You know, we all know somebody in some capacity that's fallen victim to it.
                                    
                                            
                                            0:58:13
                                        
                                        I'll just walk you real quick if if you with your permission through the scan.
                                    
                                            
                                            0:58:18
                                        
                                        So, essentially, these calls obviously go out and drove.
                                    
                                            
                                            0:58:21
                                        
                                        Right?
                                    
                                            
                                            0:58:21
                                        
                                        And individuals are just looking for engagement in some capacity some sort of physical and get out some sort of just somebody to talk to.
                                    
                                            
                                            0:58:29
                                        
                                        Once they get somebody on the hook, the these individuals are called openers, and they'll start the conversation.
                                    
                                            
                                            0:58:38
                                        
                                        And they'll start the conversation really with malice.
                                    
                                            
                                            0:58:41
                                        
                                        Right?
                                    
                                            
                                            0:58:42
                                        
                                        And and they'll say something to the effect of, hey, it's me grandpa.
                                    
                                            
                                            0:58:46
                                        
                                        Now anybody who answers that, they may respond with their grandson or their granddaughter's name.
                                    
                                            
                                            0:58:53
                                        
                                        And that's compounded.
                                    
                                            
                                            0:58:54
                                        
                                        Right?
                                    
                                            
                                            0:58:55
                                        
                                        If if you really wanted to get to know somebody, it's very easy nowadays.
                                    
                                            
                                            0:58:58
                                        
                                        You can go into social media.
                                    
                                            
                                            0:59:00
                                        
                                        You can go into Google.
                                    
                                            
                                            0:59:01
                                        
                                        But if you just call somebody and say, hey, it's me grandpa in a muffled voice.
                                    
                                            
                                            0:59:06
                                        
                                        Some people are gonna respond with that name.
                                    
                                            
                                            0:59:08
                                        
                                        So now you have an engagement, now you have that person talking, then they come up with an excuse, why their voice sounds different, why it's muffled.
                                    
                                            
                                            0:59:18
                                        
                                        Either they're far away, a bad phone connection, something to that effect.
                                    
                                            
                                            0:59:23
                                        
                                        Then they compounded with They'll they'll ultimately beg them not to tell anybody.
                                    
                                            
                                            0:59:28
                                        
                                        Hey, listen.
                                    
                                            
                                            0:59:29
                                        
                                        You know, I'm away.
                                    
                                            
                                            0:59:30
                                        
                                        Don't tell mom and dad.
                                    
                                            
                                            0:59:31
                                        
                                        I'm in trouble.
                                    
                                            
                                            0:59:32
                                        
                                        Then what they'll do fairly quickly, so nobody catches on, is pass that phone to what we call a closer.
                                    
                                            
                                            0:59:40
                                        
                                        And that closer is another subject.
                                    
                                            
                                            0:59:42
                                        
                                        So now that person's on the hook, and that closer comes in in the form of either a cop a a bondsman or usually an attorney.
                                    
                                            
                                            0:59:51
                                        
                                        And what they do is they'll say, listen, I need money either due to an accident or someone's in jail.
                                    
                                            
                                            0:59:58
                                        
                                        I need bail money.
                                    
                                            
                                            0:59:59
                                        
                                        I we've even seen people say that they would kidnap.
                                    
                                            
                                            1:00:02
                                        
                                        So they'll ask for that money, they're a public defender or something to that effect, and they'll ask for the money via gift cards, wire transfers, they sometimes ask for cash or cryptocurrency.
                                    
                                            
                                            1:00:15
                                        
                                        You know, what I will say is this, investigating, these cases are very challenging.
                                    
                                            
                                            1:00:22
                                        
                                        Very challenging in that our actors are overseas.
                                    
                                            
                                            1:00:25
                                        
                                        We're really chasing IP addresses.
                                    
                                            
                                            1:00:27
                                        
                                        We're hoping for a face to face contact.
                                    
                                            
                                            1:00:29
                                        
                                        But once again, I need to give you some degree of confidence we've taken down networks.
                                    
                                            
                                            1:00:34
                                        
                                        We've taken down networks where we've traced origins back to Dominican Republic and taken down networks.
                                    
                                            
                                            1:00:41
                                        
                                        We've made arrests of over 60 individuals to the tune of over $10,000,000 in losses, and I'm very proud that our teams have actually been able to compensate $2,000,000 back to some of our victims.
                                    
                                            
                                            1:00:58
                                        
                                        So we do have success with this.
                                    
                                            
                                            1:00:59
                                        
                                        It's rare.
                                    
                                            
                                            1:01:00
                                        
                                        But when you take down a network, once again, that word gets out.
                                    
                                            
                                            1:01:05
                                        
                                        That word gets out.
                                    
                                            
                                            1:01:06
                                        
                                        You when we when we numerous numerous search warrants, when we entered these locations, it looks like a telephone.
                                    
                                            
                                            1:01:12
                                        
                                        And it's just individuals making calls, making calls, looking for that engagement.
                                    
                                            
                                            1:01:17
                                        
                                        Well, guess what?
                                    
                                            
                                            1:01:18
                                        
                                        They met their match, and they met it again.
                                    