Q&A
NYPD's collaboration with financial institutions to track and prevent elder fraud
2:16:54
·
108 sec
NYPD representatives discuss their collaboration with financial institutions to track and prevent elder fraud. The approach involves both preventive measures and investigative partnerships.
- NYPD works with banks to raise awareness and train staff to recognize signs of potential scams
- Officers visit retail locations to provide information and training on recognizing fraud attempts
- Bank tellers are encouraged to ask additional questions when elderly customers make unusual transactions
- A specific case is mentioned where a bank teller's vigilance helped identify a victim of a roofing scam
Crystal Hudson
2:16:54
Great.
2:16:55
And then for the NYPD, how do you collaborate with financial institutions, if at all, to track and prevent elder fraud?
Josh Levin
2:17:06
I'll let I'll let the detective bureau talk about the investigation part, but I just wanna highlight something that that Captain Pablo Losopoulos had said about actually working with the banks going to them, making sure they're aware, doing the retail polo taking writing flyers, making sure that even at a retail location, correct me if I'm wrong, we're helping to train the staff to be on the lookout for the signs of a, like, target vanilla scam.
2:17:33
And so if an elderly person comes forward and is buying some of these, we wanna train the the people working in the cashier register to ask the next question.
Crystal Hudson
2:17:41
Mhmm.
Josh Levin
2:17:42
Just instead of just looking and letting it go by, just ask another question.
2:17:46
One more, like, who is this for, and And then those are the ways you can do those things and to work with actually the companies and the institutions themselves.
Spiro Papavlasopoulos
2:17:54
Mhmm.
2:17:54
I think the chief could elaborate on this, but the big scam with the roofing scam that was in the Queen's of the 1 in the confines of the 104 precinct, I believe, a banker was able to help identify the victim because that same that victim was known to the actual bank teller.
2:18:12
She kept on coming in and withdrawing funds.
2:18:15
That bank teller noticed her activity was in normal.
2:18:20
Which helped identify that she was being a victim of an actual scam.
Lorraine Cortés-Vázquez
2:18:25
There is a a due diligence requirement that was built in years ago.
2:18:30
The issue that we all need to work on is make sure that it is put into practice.
2:18:35
But but it is usually through that due diligence that some of these bank situations are identified.
