Q&A
NYPD's referral system and support provided to elder fraud victims
2:27:33
·
97 sec
NYPD representatives explain their referral system and the support provided to elder fraud victims, emphasizing a victim-centered approach.
- Each case is handled individually, with reports taken even if victims are hesitant to provide full information
- Referrals are made to appropriate services based on the victim's needs, including medical attention if necessary
- The department doesn't assume needs based solely on age but asks and assesses each situation
- NYPD aims to connect victims with Department of Aging services or other relevant support when beneficial
Julie Morrill
2:27:33
Each individual will be taken individually.
2:27:38
If they give us enough information to take a report in the first place, we will take that report.
2:27:43
It doesn't have to sometimes they refuse their names, sometimes they refuse a location, sometimes they don't know a location.
2:27:51
It's not necessary to the making or taking of a report.
2:27:55
The reports we take are in some cases, we'll take a report knowing we're not gonna get anything else out of that person.
2:28:03
If we can give referrals at that time, we will, you know, as far as referring someone to the doctor, we can ask them if they want medical attention And in the case, you know, your question was more broad.
2:28:17
It wasn't as focused on the elderly.
2:28:20
I'm going to assume that you mean the elderly in this case, but sometimes we don't even necessarily assume the age or that because of their age, they need anything in particular, but we will definitely ask.
2:28:34
And where referrals can be made, we definitely make referrals.
2:28:39
You know, we don't just say, well, if you don't wanna make a complaint, you can go to the hospital.
2:28:42
It doesn't work like But if they want more resources, if we can see that there is extra need, if we can see that they need a doctor right then, if they need medical care, If they could benefit in any way by follow-up with the Department of Aging or any other services, we will refer them right there.
Crystal Hudson
2:29:06
Okay.
2:29:06
That's great.
2:29:07
Go ahead.
2:29:08
And then Yeah.
2:29:08
Yeah.
2:29:09
One thing.
2:29:09
Yeah.
