Q&A
Training for staff at Older Adult Centers to recognize and respond to signs of elder abuse or financial exploitation
2:14:55
·
119 sec
Commissioner Cortés-Vázquez outlines the training provided to staff at Older Adult Centers (OACs) to recognize and respond to signs of elder abuse or financial exploitation.
- OACs are required by local law to conduct biannual training on identifying elder abuse
- Contracts with OACs include requirements for outreach and education in the communities they serve
- Training focuses on topics that emerge as relevant in specific communities
Crystal Hudson
2:14:55
Yes.
2:14:56
What training do staff and OACs receive to recognize and respond to signs of elder abuse or financial exploitation for participating older adults?
Lorraine Cortés-Vázquez
2:15:07
The OACs are required to do training biannually, by local law on elder abuse.
2:15:17
Identifying it.
2:15:18
And so that is and all all the contracts also have embedded in it the requirement to do outreach and education.
2:15:29
So of in the communities that they serve and in a particularly the topics that emerge in those communities that they serve.
2:15:37
Alright.
2:15:38
I am losing my voice.
Crystal Hudson
2:15:40
Great.
2:15:41
Does NYC aging engage with adult protective services and any in any capacity when Does NYC aging engage with adult protective services in any capacity when in when incidences of elder abuse or elder financial exploitation are reported to NYC Aging or to con contracted entities?
2:16:02
Yeah.
2:16:02
Yeah.
2:16:02
Absolutely.
2:16:03
Yes.
2:16:06
What support systems are in place for victims of elder fraud after they report the crime?
2:16:12
NYC aging engaged in any follow-up efforts to ensure that older adults served by NYC aging are able to remain in their homes and have their lives minimally disrupted by incidents of fraud.
Lorraine Cortés-Vázquez
2:16:23
That's all part of our our case assistance and case management in our whole approaches to community care, keep them home.
2:16:30
And so all efforts are going to be done to ensure that.
Crystal Hudson
2:16:34
Great.
2:16:34
And are there legal resources available through NYC Aging for older adult been victims of financial exploitation?
2:16:44
Oh.
2:16:45
That's also part of the
Lorraine Cortés-Vázquez
2:16:46
We have the 5 legal service providers who work in partnership with with us as well as with our community based organizations.