Q&A
Using technology and cybersecurity to protect older adults from online scams
0:48:25
·
104 sec
Council Member Crystal Hudson inquires about leveraging technology and cybersecurity measures to protect older adults from online scams and fraud. Commissioner Lorraine Cortés-Vázquez defers to NYPD on this topic, and Deputy Chief Julie Morrill provides some basic cybersecurity advice.
- Commissioner Cortés-Vázquez acknowledges her limited knowledge in this area and typically refers such matters to NYPD or district attorneys.
- Deputy Chief Morrill offers practical cybersecurity tips for older adults:
- Using spam filters on email
- Not accepting incoming calls with no number or name attached
- Avoiding answering landlines from unknown numbers
- These basic steps are presented as ways to help protect older adults from potential scams.
Crystal Hudson
0:48:25
Right.
0:48:25
Okay.
0:48:26
Great.
0:48:27
How can technology and cybersecurity measures be leveraged to protect older adults from online scams and fraud.
Lorraine Cortés-Vázquez
0:48:36
Give me that question again because you're talking to a tech dense here.
0:48:39
So what was your question?
Crystal Hudson
0:48:40
Sure.
0:48:41
How can technology and cybersecurity measures be leveraged to protect older adults from online scams and fraud.
0:48:49
I don't know if you all have any, maybe you have partners that actually use technology and cybersecurity measures Maybe it's the NYPD specifically, but essentially to protect older adults from online
Lorraine Cortés-Vázquez
0:49:03
scams and fraud.
0:49:04
We we not only because of my limited knowledge and ability, but we usually refer that to NYPD or to the district attorneys.
Crystal Hudson
0:49:16
Okay.
0:49:18
Did you want to add anything?
Julie Morrill
0:49:22
Good morning.
0:49:22
And there are just a couple of ways since we're I'm hoping everyone out there that's watching this you know, we can hope to educate a few of them, and so we'll take the opportunity.
0:49:33
Some things that they can use, spam filters on their email to kick out emails that are sent from spam accounts and on their phones, they cannot accept incoming calls that have no number attached or no name attached.
0:49:48
Those are two ways also not answering their landline from unknown numbers.
0:49:54
Those are things that we ask them to do.
0:49:58
It definitely helps.
0:50:00
We can think of a few more if you need, but it those are just some very basic steps to to your question.
Crystal Hudson
0:50:08
Thank you.
