Q&A
Communication of program expectations and feedback from families
1:32:37
·
51 sec
Council Member Narcisse asks about how DOE communicates program expectations and schedules to parents, and how families can provide feedback. Angela Faloye explains the communication process.
- Principals are given autonomy to communicate with families based on their knowledge of the community
- An operations guide outlines communication expectations for principals
- DOE is open to suggestions for improving family engagement
Mercedes Narcisse
1:32:37
DOE communicate programs expectation and a daily schedule to parents and how families provide feedback on the programs?
Angela Faloye
1:32:47
So great question.
1:32:48
So that is something that is done on the ground, and that is autonomous independent on the principle.
1:32:55
So we leave that to the principle.
1:32:57
But of course, we have what we call our operations guide where we make it clear that you should be communicating to your families.
1:33:04
But in terms of the trial process, we leave that up to the principles because we know they know their community.
1:33:11
They've been engaging with their families during the school year.
1:33:14
So they know what is best, and we are confident to provide them with the autonomy to do that.
1:33:20
But we do welcome suggestions here today.
1:33:23
If you feel there are areas of improvement in engaging with families, we do welcome your suggestions.