Q&A
Language-related outreach and assistance for those with language barriers
1:01:57
·
71 sec
Council Member Feliz inquires about language-related outreach and how SBS assists those with language barriers. SBS representatives explain their approach to language accessibility in their programs and services.
- Local CBDOs lead community-driven proposals and conduct surveys in appropriate languages
- Commercial District Needs Assessments are published in all 10 languages under Local Law 30
- For some programs, SBS provides materials in up to 22 languages to accommodate diverse communities
Oswald Feliz
1:01:57
And can you talk about language related outreach?
1:02:00
How do we assist those that might have language barriers?
1:02:03
And also how are we tracking or making sure that we're providing adequate help on that matter.
Haris Khan
1:02:12
So so because of this work is so deeply rooted in community driven proposals, it's the community CBDOs that lead the work on the ground and conduct the merchant surveys, the consumer surveys, and and the shopper surveys.
1:02:25
And in that work of a CBDO, the local organization that has determined that there should be some level of investment in their corridor and revitalization work across their neighborhood If they determine that there's a need to now engage with the local shoppers and merchants in language, then they will take it upon themselves to make sure that their surveys are conducted in foreign languages and then reflecting those insights in the final commercial needs assessment.
1:02:50
I'd I'd also like to point out that our final commercial district needs assessment is published in all the 10 languages under local law 30.
1:02:57
And generally for some of our programs, we go up to 22 languages because we we are sitting with a lot of diversity and wanna make sure people can benefit from all the services that we have at SBS.
