REMARKS
Council member acknowledges difficulties in the grievance process
2:39:56
·
52 sec
Council Member Carlina Rivera expresses empathy towards the testifier, acknowledging the challenges faced in obtaining information and navigating the grievance process after a tragic loss. She highlights the frustration of dealing with bureaucratic processes, even for someone as informed and experienced as the testifier.
- Rivera recognizes the testifier's right to information and explanation
- She points out the difficulty in obtaining simple information for personal justice
- The council member acknowledges the testifier's background in helping others navigate bureaucratic processes
Carlina Rivera
2:39:56
I just wanna can I just mention one thing to the I just wanna tell you that, you know, I love you?
2:40:02
So I think it's the and I don't know what else to call it, but a grievance process.
2:40:07
Right?
2:40:07
You're trying to figure out what happened, and you're trying to get information, and it's it's on Etsy and why, and and many other agencies involved in they testified today that they're trying their best, but I also feel like your old information, your old and explanation, and I can't even imagine someone is you're so informed, Miss Morales, you are.
2:40:31
You actually spend your life helping people navigate bureaucratic processes.
2:40:37
And yet you still continue to find yourself up against the wall and getting simple information for your own personal justice.
2:40:43
So I just want you to know that we're here also for you.
Mercedes Narcisse
2:40:47
Thank you.
Carlina Rivera
2:40:48
Thank you for being here.
