Q&A
Hospital Liaison Officer (HLO) pilot program
0:30:52
·
35 sec
Chief Michael Fields explains the Hospital Liaison Officer (HLO) pilot program, which aims to improve ambulance turnaround times at hospitals.
- HLOs are being placed at the busiest H+H facilities along with 2 EMTs
- The program allows EMS crews to transfer non-life-threatening patients to the HLO team
- This enables the ambulance crew to return to service more quickly for the next 911 assignment
Michael Fields
0:30:52
Definitely having supervision in the field will assist us with decreasing response jobs.
0:30:57
We're utilizing that supervision.
0:30:59
And we expect solar pilot program, which we call the HLO, which is the hospital liaison offices.
0:31:05
We're placing those offices into none of the busiest H and H facilities along with 2 EMTs.
0:31:11
And we're utilizing them to transfer the patient.
0:31:14
So when the EMT, when the EMS crew comes into the emergency room with a non life threatening emergency, they pass that patient onto the officer and the 2 EMTs, and then they're made available to go back out to to the next 911 assignment.
